Customer Reviews for Ark Auto Glass

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ark Auto Glass

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Ronald L. on

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I picked up the equipment in Chesapeake, VA and wanted to drop off in Beaufort, SC. There are about 6 UHaul locations in the city and I'm told that I have to drop off near Savannah, GA or Yemasse, SC. Both of which is over 30 miles from my destination. This is not convenient for the user but convenient for the company. Essentially, the customer is being used to drop off equipment at your preferred location instead of the company moving and managing the equipment location. It has not always been like that, I've been renting equipment for 30 years from Uhaul.

Tamara C. on

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Customer did not leave a comment.

Lillian M. on

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Very polite and accommendating.

Julian L. on

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they were closed

Amy C. on

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Customer did not leave a comment.

john G. on

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Shaddie S. on

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Carol B. on

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We were running late and called uhaul to let them know, they did not notify the business and when we arrived it was closed. After getting in touch with the owner we were told it would be an hour before he could get back. This was not acceptable as we called to let him know the time we would arrive. Owner was a nice person.

Carol B. on

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When we arrived to drop off the business was closed for the week. There was no number to call except u-haul were we were told to just leave it.

Bethany H. on

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U-Haul website should correct the name of the drop off location. It’s not ARK Autoglass. It should be AKR Glass.

JOSIE A. on

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IT WAS A PLEASURE WORKING WITH MR. GRIFFIN. THE WHOLE PROCESS WAS VERY SEAMLESS. THANKS AND I WILL DEFINITELY USED HIS SERVICE AGAIN.

jennifer T. on

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We were in and out very quickly. Very pleasant people. Awesome job.

Dr. Marsha J. on

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Nothing; excellent customer service

Fred C. on

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Customer did not leave a comment.

robin W. on

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make sure they can drop off where they live

Charlene M. on

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Roger M. on

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instead of just looking at the gas gauge use the function that gives you the # of miles to empty that would give the renter a better idea of how much gas they need to leave in the vehicle

mary lou M. on

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Gorily B. on

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Bridget B. on

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Jacob B. on

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Perhaps something closer to my destination instead of tracking down a auto shop 30 miles from me.

Russell H. on

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Had no problems

Russell H. on

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Customer did not leave a comment.

Robert D. on

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Owner was "on medical leave" or something. I met his brother in law in the parking lot. No paperwork was issued and nothing signed. He did help me attach trailer to vehicle. Poor location. Difficult to find.

Leslie D. on

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Uhaul customer service itself was rude, and extremely unhelpful. I was hung up on by someone while trying to get assistance. I was never notified of location changes, equipment unavailability, or time changes.

Johnny G. on

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doug S. on

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Lilly A. on

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Awesome customer service!

SHARON S. on

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the dealer was very nice and take time with you with the rental i would reommend his location to any body thanks

John F. on

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No key drop box. A young man sitting in a van walked up " my uncle owns this place. Just give the keys to me.

carolyn H. on

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Customer did not leave a comment.

ROOSEVELT W. on

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Customer did not leave a comment.