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Joshua J
Customer Reviews for Armando's Auto Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good
oleksandr BI could not pick up the truck at the time I wanted and had to wait for an employee to help. Also took the employees multiple days to verify that I returned the truck.
Luis APlease be careful with this Place they charge you more than what it supposed to. Are use a vehicle for less than 3 miles and they wrote that I drove 13 miles and that was a lie. I Will never go back to this place to rent one of your vehicle they rip you off on the mileage please keep a close eye on this place.
RICARDO GVer y goob servicios Ol San si recomiendo rentar aquí con esta compañía 👍👍👍👍👍
Leonel EWhen I went to pick up my vehicle, it took me an unusually long time to complete the process. I was the only customer there so I didn’t have to wait in line. First, the system was slow according to the gentleman who was helping me I was playing with my phone while waiting it took so long. Then he asked for another contact for emergencies, which I gave him but he said the number is invalid. I gave an emergency contact when I reserved the vehicle online. Then he asked for another emergency contact, and then another. That’s 3 emergency contacts. I spent like 30 minutes trying to get my vehicle keys because of slow system and 3 emergency contacts. Why do you need so many emergency contacts. 1 is all you need. The gentleman said it is what U-Haul system is asking and it wouldn’t let him process my rental without all of this. Anyway, I just feel that the process could have gone smoothly had I not looked through my cell phone address book for 3 people to put down as my emergency contacts. I think 3 is excessive. Other than this the rental experience was fine.
Mark TEverything was perfect.
Fred LArmando is an amazing professional. Great service.
Waldemar ZAwesome service!
JEREMY EPeople very friendly and great communication and customer service!
Claudete Pel servicio es bueno
Miguel MVery friendly employee. I even got to the shop a half an hour before they opened, but they went ahead and opened for me regardless.
William SExcellent experience renting at Armando's!
Dorothy KI wasn't able to get the van at all ,sent me to another location, van was not available.
Cristina RNice, fast transaction Nice, helpful, friendly people Nothing to change
Arek KArmando the owner of the place was so nice and very attentive. We had no issues and everything was just great.
PEREZ MAwesome customer service.
Arneice EI’m getting bill more miles then the ones I used. I’m glad I took pictures of the odometer to prove a point. This is very unprofessional and dishonest. I can’t believe they were not able to do a complete check for me. I was just told to leave the truck in the front and that they would take care of the rest. And I would get my receipt via email.
GUIOVANNY Rvery cordial staff, nice to do business with.
ALONZO BI had a excellent experience; all were courteous and swift. This customer is satisfied.
Tamisha CThe pick up location added insurance to my reservation without my permission and dispatch the equipment charging my credit card an unauthorized amount. I was on hold and transferred around uhaul customer service for 45 mins and had to file and escalation with a manager to reverse the charges. The owner of the location was very rude about the situation and denied any responsibility.
Jessica GI received a call from U Hall not Armando's auto repair. Stating that I did not turn in the truck. I returned the truck 30 mins a head of the scheduled time.
Victor MNothing
manuel lFacility is a repair shop, so not much of a waiting area...however, Armando makes up for it with his friendly and diligent service!
Robert J