Customer Reviews for Armours Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Armours Automotive

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CLIFTON R.
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Very nice staff, very helpful and easy to work with.

WALTER EUGENE II Y.
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Nice and very helpful People!

DEBRA D.
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Customer did not leave a comment.

christopher P.
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Trailer pulled great but got a email about another rental that I didn't rent got wrong email fer the person that rented truck hope I don't get charged fer it and thought the price was to high fer a trailer one way

SHERRY D.
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Customer did not leave a comment.

CHRISTOPHER B.
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Customer did not leave a comment.

Steve S.
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24/7 pick up process worked very well at 7 AM. Upon return, a friendly attendant was on-site and the process only took minutes. This is my third outstanding experience with Armours Automotive. Well done!

Sheldon L.
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They were awesome and so friendly

Lisa D.
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As usual I had an excellent experience at Armours Automotive. Definitely the best location for u-haul rentals in Cleveland County.

lisa T.
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Nothing Éverything was satisfactory

linda A.
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Nothing everything was great

Reed B.
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Customer did not leave a comment.

Eric E.
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Everyone was friendly and professional.

Jon E.
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Customer did not leave a comment.

Wayne E.
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Customer did not leave a comment.

DELORES M.
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Rosemary is the rudest person ever. Would never use this sight again.

ANIYA S.
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Customer did not leave a comment.

Ivory B.
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Customer did not leave a comment.

Dillon W.
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Customer did not leave a comment.

Joseph L.
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Steering alignment was off which made the truck more difficult to drive.

Lonny W.
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This place is the best, great people. They need no improvement..Uhaul on the other hand needs to vastly improve their online check in, it wouldn't work

Scott D.
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First the truck wasn't at the location I requested then when I got to the other location 30 miles away the truck wasn't there, I had to wait over an hour for the truck the truck to be returned by another customer and after the nice lady got it checked in I got the truck.

kathleen C.
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Met my needs and easy kind people to deal with.

Lisa D.
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Armours Automotive is always great. The problem is I went to 2 more places closer to where I was moving and was met with disappointment, unacceptable.

Kevin B.
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My problem was not where I picked up or dropped off my truck rental, but with customer support and a guy named clay " Mr. Know it all " i l ike to call him. When dropping off my truck i was informed by the nice lady that it was supposed to be dropped of at the same location i picked it up from. This was a surprise to me. She asked if i chose in town or one-way. I explained to her that it never gave me the option to choose. So she called clay and explained to him the situation. Then she handed me her phone to talk to clay. Clay would not listen to what I had to say and talked to me like i was 5. Clay decided to hang up on me and immediately charge my card for the wrong location fee. Keep in mind the rental was not due back until 730 and this was 330ish. When I called to talk to customer service i was again talked to like i was stupid when i explained the website never ask me if it was in town or one way. Then i offered to go back and take the truck to the original place i picked it up. But was told i was already charged yhe fee. Now i know where i dropped it off the lady didn't know what to do. So i know the truck was not in the system as being dropped off yet. My card was charged immediately after clay hanging up on me without knowing whether or not i was taking the truck back to its original place. Thats unprofessional. He charged my card out of spite. Now i told both clay and the customer service rep that i could prove that the website never asked me intown or one-way. I was laughed at and treated like a dumbass. Now the third time i called i spoke to tanya. Now she is your model employee. She listened to what I had to say without judging or laughing. I also sent her a screen record of the process in getting a truck rental. Which plain as day shows it never asking me intown or oneway. I have opened a case against uhaul and disputed the charges for the fee. As far as " mr know it all ", is this really what represents uhaul as a company. If so you have lost my business and i will be moving my stuff from your storage location tomorrow. I have used uhaul alot in my lifetime. And all it took was one employee to ruin your reputation. I've let my lawyer know about the charge as well. Clays timing was a little premature and immature and could possibly have legal repercussions. I told him if he charged my card with the proof that i had had to back up my claims he would be sorry. All he had to do was listen and not be a douche. All of this could have been avoided but there is a glitch in your truck share reservation. I challenge anyone to set up a reservation yourself and you will see what im talking about. Hope clay reads this and sees his mistake.

ashley C.
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Customer did not leave a comment.

John B.
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The signage for U-Haul was small and there was little parking available, but the staff was friendly and helpful.

Andrew L.
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Customer did not leave a comment.

Ricco M.
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Excellent service.

Joseph L.
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Customer did not leave a comment.

Donald P.
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Customer did not leave a comment.

Darrin R.
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Customer did not leave a comment.

Drew G.
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Customer did not leave a comment.

Gina S.
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Went the extra mile to help us

Lillie A.
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Customer did not leave a comment.

cristina L.
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Customer did not leave a comment.

LARRY L.
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Customer did not leave a comment.

Charles N.
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The location was fine, but it was not where I reserved the truck. Was not notified by U-haul until I went to pick it up. Had to go second location.

tanner B.
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Customer did not leave a comment.

david G.
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The people at the pick up in Shelby AND the drop off in Asheville were of the most courteous and professional I have ever had the pleasure of dealing with..! Quick and easy..! It was a blessing when I needed it most...!

Chantel B.
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Everything is always all good with this location.

Joshua B.
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Nothing. Great experience and fast service.

Robin B.
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The people were friendly and very nice I would definitely rent from them again.

Bruce L.
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Great customer support

Jordan W.
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Customer did not leave a comment.

Charles A.
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Customer did not leave a comment.

haley B.
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Rosemary was very nice and very helpful!! I give them 5 stars!

Leah P.
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Customer did not leave a comment.

Renatoe G.
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Customer did not leave a comment.

Bruce L.
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Brief on return after hour process would be helpful.

Derrick H.
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Customer did not leave a comment.

William W.
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Customer did not leave a comment.

Dominique D.
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Customer did not leave a comment.

Janita J.
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N/a

jolontae S.
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Tell the truth about the odometer reading

Vanessa C.
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Customer did not leave a comment.

JEFF D.
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Customer did not leave a comment.

Gregory F.
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Customer did not leave a comment.

Deborah D.
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Very helpful, friendly service. Explained paperwork prior to signing.

WILL R.
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Customer did not leave a comment.

Laura C.
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Customer did not leave a comment.

Hiram H.
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Customer did not leave a comment.

Trisha H.
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We've rented from this location many times and have always had a great experience with a very friendly and helpful staff and great trucks!!

joe G.
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Everything was good

Aftan S.
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Customer did not leave a comment.

Alice D.
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They are very friendly and helpful!

Sarah W.
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Customer did not leave a comment.

crystal B.
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Customer did not leave a comment.

Andres A.
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Customer did not leave a comment.

Corey S.
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Great customer service and excellent equipment

Regina W.
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Customer did not leave a comment.

Stanley S.
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Customer did not leave a comment.

denise N.
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Customer did not leave a comment.

Frank H.
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Customer did not leave a comment.

Jason C.
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Very helpful staff but very tight parking lot full of used cars.

Chantel B.
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Customer did not leave a comment.

Gilbert Y.
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Customer did not leave a comment.

JODY P.
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Customer did not leave a comment.

Edward G.
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Customer did not leave a comment.

vickie K.
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Customer did not leave a comment.

iesha R.
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Armours were real friendly people..I appreciate the service UHaul truck was very clean and tools were already in the truck that came in handy

Ron F.
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to many questions and ID checks took 30 minutes by the time I walked in to rent and able to leave. thats to much time

Michael S.
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Customer did not leave a comment.

Angela B.
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The staff was very helpful and I would not hesitant to use them again. This location was the only one I was able to find a 2 day rental. They were able to accommodate my needs and supply me with all the necessary equipment I needed to make my move stress free. Thank you!

Lee R.
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Neither the personnel or the the equipment were ready for my arrival. It toon an unreasonable amount of time to check out the equipment. The personnel were friendly and helpful, and otherwise it was a good experience.

ruben B.
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Customer did not leave a comment.

tracy W.
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Super nice and helpful.

William D.
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Customer did not leave a comment.

john D.
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Good

DANNY B.
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We have used this location several times. Excellent friendly service . Clean and Would recommend.

Robert B.
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Truck was blocked in had to get people to move their cars at next door store then no dolly on large move. customer service gave wrong keys and said they'd give us $50 credit for lack of dolly and losing an hour of paid labor time but still charged original amount...disputing

david A.
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Customer did not leave a comment.

Derrick H.
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Customer did not leave a comment.

SHEM B.
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These are good folks

Teresa C.
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Customer did not leave a comment.

Amber B.
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Equipment that I paid for was not on the truck and I was still charged for them. Then I was charged when returning the truck for gas when we returned it with MORE gas than was originally in it AND charged for "missing" items that were NEVER included.

Derrick H.
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Customer did not leave a comment.

Charles R.
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Everything was very GOOD the lady was so sweet and friendly will go their more

richard D.
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I rented a 20 foot truck out of Shelby N.C. In order to move my daughter into an apartment in Greenville S.C. It was pouring rain and to our misfortune the truck leaked in several places. water covered much or her furniture, sofa, TV and many of her other belongings. It is frustrating to pay almost $200 for a one day truck rental and your belongings get drenched! I would hope that uhaul would right this wrong. Richard and Candace Davis

Donald G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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