Customer Reviews for ARS Shell #504

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ARS Shell #504

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Lynette N. on

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It took awhile to get the truck. The men working there were wonderful, it was something wrong with uhaul, not the location.

eric S. on

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Customer did not leave a comment.

William C. on

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I went in the day prior to arrange an earlier pickup from the lock box and spoke to the agent. When I arrived on the day of rental nothing had been done for the early pick up.

Mark G. on

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Customer did not leave a comment.

elizabeth G. on

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The Service and great experience in this rental was 100% plus.

Josh S. on

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While Leon the U-Haul associate was fantastic, most of the other employees were less than helpful, and borderline rude. Leon is the reason I keep coming to this location. He deserves a raise, and notation of his excellent customer service skills. I hope I have his name right, it might have been a similar name.

Sandra B. on

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Customer did not leave a comment.

William R. on

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Leon took our rental back in quickly and he was very courteous and friendly. Great facility & would strongly recommend . The 26’ super mover didn’t miss a beat the whole trip. Nice equipment and was clean and well maintained obviously. U-Haul will be my go to if I ever need a rental truck or trailer. And those tow dollies are pretty slick too. They track right behind like it wasn’t even there. Thanks U-Haul!

JEFF B. on

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ERIC S. on

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JEFF W. on

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Leon was our attendant. Great help, and likeable.

eric S. on

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Cheerful, friendly, Nathen was great!

Taylor L. on

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Clean the truck. Crumbs all over the seat, windows were dirty and spilled drinks in cupholders, Uhaul also leaked so stuff got wet.

Thomas K. on

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Really great customer service. The people were very helpful and friendly

erik S. on

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Customer did not leave a comment.

Kristofer W. on

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In a gas station. Otherwise excellent.

gordon B. on

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Not charge for insurance when customer declined it, but computer would not allow him to remove it

Walter F. on

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Gabriel D. on

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Myda Jane A. on

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Nicholas B. on

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I ordered, and was charged for, a picture frame box. Didn't get it.

Dianne A. on

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Erik N. on

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we were just told to hand the keys over and were not given any paperwork. We were afraid that if something happened we would be liable

SILVIO C. on

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jeanpaul A. on

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GRANT W. on

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William H. on

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Perfect location, fast, courteous associates and a huge parking lot. Perfection.

Peter G. on

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Robert P. on

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DALLAS B. on

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