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GREG M
Customer Reviews for Ashleys Treasures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have dealt with this location twice now. As a return point for a cross-country move. And as a local move. Super friendly folks. Professional and easy to work with. Great experience both times, especially for such a small town. Would definitely recommend!
Casey PReserved online and was ready when i arrived to pick up.
SAF HThey need a little more signage and number that they will answer
Jessie HThe inside of the truck where you put all your storage was filthy when we picked it up. We had to clean it before we could load our things.
Penny MNothing need to be changed. Everything was perfect. Thanks for everything. And a special thanks to your #BOSSLADY 😂 her welcoming and hospitality skills are awesome. You have a bad day walk in Ashley's Treasure I bet you will walk out in a good mood with Miss BossLady. I love her and don't even know her. Again thanks alot.
Shandreka LYou have to call and someone come in from home to accept the return item while you wait. Time consuming and not well organized.
Clinton HMrs. Linda Lewis At Ashley’s Treasures is an absolute jewel. She’s why we decided to use Uhaul!
Leigh RTo be good to the opportunity and it will be good to you
Deondrick GCould not roll down driverside window . That was the only issue. Great and friendly service. Also google maps could not find this address it kept taking me to a residential neighborhood. Its located behind millers alignment. Will rent again.
Edward OFirst if you are not able to provide the equipment reserved, let the customer know more than a few hours ahead of time, and when the customer asks questions about a reservation don't get rude with the customer.
Jeff ESuper nice lady!! But Uhaul needs to provide her with better internet service! It’s down right slow sometimes doesn’t work at all!!
Evan SNot the location. But your customer service really sucks. Will not recommend u -haul to anyone. Most awful waiting times. Worse than AT&T.
Rickey EI wish y'all would have had a load stabilizer bar for the truck, other than that everything was great!
Charles AI would recommend the location if it was closer to my vicinity. Since I had to drive an hour to pick up the truck, it was really out of my way to do so. Overall nice lady who helped assist with the checkin process.
Lorna FWe were not notified that our pick up location was changed to a completely different town. Had to use internet site which did not work. On hold for help for over 40 minutes. Process took way to long and very complicated. I have a change that there is no explanation for.
DONNA SChecked in the truck myself, location was closed.
PAMALA HAlways great service, professional and non stressful
RICK WAs of this experience we wouldn't change anything. Both pickup and drop off locations gave us excellent service. My husband says????
Carole BHe was nice
byron pUsing the mobile device to pick up and return is very terrible. It was difficult for me and it took me 40 minutes just to pick up the truck because of the problem I was having using the mobile device. What happen to having people check you in and out? We need people.
Shannon RThe air conditioning did not work in the truck. Drove over 6 hours in the truck. Would like to talk with someone about it. 972 832 6744
Billy CMrs. Linda is a Doll
Sherita SDidn’t get the 26’truck that reserved and on top of that had to drive 62 miles one way to pick up . When I got there you had me a 20’ttlruck . Not big enough .had to rent another truck and make another trip . Costing me another $400. I will not do business with uhaul no matter what . Hope you can sleep tonight. Horrible. Worst service ever. You can’t keep your word . Jd
jd cBe available during business hours, and alert customers to changes in their reservation. I do appreciate the discounts and understanding from customer service, but driving 45 minutes out of my way unexpectedly after my reservation was not ready at my pick up time set me back a lot with moving, and the entire experience was incredibly stressful.
Bronte PTruck was dirty when i received it. Left it that way because it was storming during my move. Got charged for it!
HEATHER NAshley's treasures is very accommodating with always great service
rita lExcellent service.
Linda WKeep doing exactly what you’re doing. My wife and I just love the personality and customer service provided by Ms Linda Lewis.
Jonas IGreat experience and staff is superior!!! Will use for next move or services.
CASSANDRA HEverything went well
Frankie JClean up front of place and throw away the couch
rose wGet a reliable and well stocked location in Greenville, MS. The equipment I reserved was not in Greenville as reserved. The company gave me zero notice, and I searched for a day before locating the needed equipment in Dumas, AR.
Bobby LWe arrived in Dumas around 1:00. No one was there. There were several numbers on the door so we started calling. We finally got someone to answer several hours later. The person on the line stated they were out of town in Monticello, AR. But on their back back to Dumas. About 2hrs later they showed up. It was 2 ladies. There was no one there to put the trailer on the car. So my friend & I went to the back with the lady. Friend finally figured out how to get it hooked up & we were on our merry way. We were there 4 hrs. totally. Lots of wasted time. Rest of trip was good.
Carolyn NFriendly and respectful
Derick FNothing it's great
Regina W