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Crystal J
Customer Reviews for Associates Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The office closed at 5pm. It would be much more convient to the customer if the office was open until 7pm.
Jimmie G | Overall ExperienceThe equipment was clean but the air conditioning was working so that was a big disappointment for me .
Yolanda JWe were satisfied with the overall experience and customer service. We would use your services again.
MICHAEL CThe entire progress was outstanding thank you I’ll be back!
Antonio C | Overall ExperienceI loved that this storage facility was always well maintained and the office staff were always extremely friendly, very helpful and professional.
SHEILA G | Overall ExperienceYour agent was the best agent I have worked with his customer service is the best I have ever experience
Leopoldo RNo improvements required at this time.
Dwindle RMold Left On Items
louis c | Overall ExperienceOne of the best Uhaul’s ive ever came to and outstanding customer service!
Phil CThe service person went the extra mile to deliver a truck and answer all questions I had. He was very polite and patient. I would rent from him again cause I liked the personal touch I received. Thank you.
MIZELLA MAn enjoyable experience all around. The agent that assisted me was very professional and knowledgeable.
Christopher JEverything went well during my stay. When i had a problem with my lock they came immediately to fix the problem. I was very satisfied with this storage room and will always return if I need to.
Gloria N | Overall ExperienceThe unit was affordable but it had flooded, most of the boxes were water damaged and more than half of the clothing was ruined and had to be discarded. I would nor recommend to others because of this.
DEBORAH K | Overall ExperienceEverything was just great!
JOSEPH HGreat Service Highly Recommended
ALAN CThe manager/owner was very helpful, just tell him what you need and he`ll work with you.
Privacy R | First ImpressionsNot open. Dropped off and left keys only
William TThe location is not visible from the street. If I did not have GPS I would not have found it and I live right around the corner, literally 5 min. from this place. There are no signs or instructions for dropping off vehicles.
Sarah GVery good service.
LEOPOLD GDifficult to locate. Not good signs or location
Thomas KDidn't the associates name, but he was friendly, patient, and polite.
Justin HOur service today was great, we encourage them to put a sign up with the company name. And have their online profile changed, it has the wrong times listed for when they open and close.
Sparkle JGreat Service....Thanks
Leo PThe truck was very very very very slow and in order to keep good gas mileage I had to briefly tap on the gauge. It made a 10 mile trip take 30 minutes.
ALITHEA PNo signs indicating where the Uhaul drop-off is located or where to leave the keys.
Nakia CIt seemed like it was this ladies first time renting a uhual we were there for an hour. We didn't receive the correct size truck the worker said I hope the size is ok cause that's all we have.
JOSEPH WGreat customer service ??
CHRISTINA LBetter signage to make it easier to find.
James Wnothing this is the best u-haul center I have been to they get At the owner made us feel like we were family this is the only U-Haul center I will ever use thank you so much
sylvia m