Very friendly and efficient
Peggy H
Customer Reviews for Redbird Etc Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was super friendly and helped me during this hard process that I was going through . These people don’t understand how much I needed them and their kindness
Tiffany RWas not able to upload return photos but did take them
Austin RThis location has no room for improvement, The service was awesome, super friendly, great attitude, perfect business ethics.
michael jThis was not the drop off site we requested, although the email stated it was the agreed upon drop off. There was little room to park this 26 ft truck, although we had reserved a 15 foot truck that was never available to us. We had an incredibly difficult time connecting to the UHaul app and completing the drop off requirements. Took an extraordinary amount of time. Calls to UHaul for assistance only resulted in transferring our call and call being dropped.
Bobby HEverything was a great experience
Fabian CInstead of sending email or text call to update about changes. I was inconvenienced at the last minute cause my location changed which resulted in more miles and also I wanted a dolly and it wasn’t provided.
ANDREA MExcellent customer service.
julie Hactually have a live person working there
Hobson RThey are the best!
bj sStaff is very friendly and professional.
Christopher DThe staff the location were helpful & great!
Tra KWe were cheated Al becayse y’all couldn’t provide the rughtvtruck
Sherri WThey were closed on the weekend don't know if they were pleased or pleasant
tonya dDidn’t receive my dolly I paid for
Ryan HThe ac didn’t work it was hot
Justin MThe location I was given to drop off the equipment in Saturday in Tifton, GA was CLOSED for the weekend, and I needed live, in-person assistance as there was a problem with the trailer (the rear door swung up and open under force, causing the latch to recede behind the upper frame resulting in not being able to close the door when I had to drop it off. To say I am extremely disappointed and unsatisfied is an understatement. Next time I most likely will exhaust all other options before I do a one way with U-Haul again.
Joseph M