Customer Reviews for Atelier SM
(U-Haul Neighborhood Dealer)

147 reviews

1717 Rte 125   Sainte-Julienne, QC J0K2T0

(579) 500-0781

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 10/10/2022: Closed

Services at this Location:

Contact Us

(579) 500-0781

1717 Rte 125
Sainte-Julienne, QC J0K2T0

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 10/10/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Très bien

ERIC L. 
Rating:
5.0

The service was very good!

EMMANUEL S. 
Rating:
2.0

J'avais réussi réserver en ligne après plusieurs tentatives... Finalement ça marche mais sur les lieux....javaus pas le diable pour mes 4 electros😒.... Sérieusement.... de devoir aller chercher ça en plus... devoir le rapporter et pas dans la même ville car le camion était censé être retourné à Rawdon dans mes plans.... inscrit dans ma réservation... Finalement, il m'a demandé de ramener le camion sur ses lieux ...puis le diable ne pouvait pas être ramener la journée du retour du camion... Vraiment complication que je voulais m'éviter et qui m'ont fait perdre beaucoup de temps précieux

Sandra S. 
Rating:
5.0

Logan was extremely helpful and took time to quote my next rental

alexandre M. 
Rating:
5.0

Customer did not leave a comment.

victor J. 
Rating:
5.0

Customer did not leave a comment.

MARTIN L. 
Rating:
5.0

Customer did not leave a comment.

NELSON B. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN L. 
Rating:
3.0

Changed drop off location at the last minute. Seemed to be some lack of communication internally at uhaul. I had to call to confirm where the truck was left and when.

Jeff O. 
Rating:
5.0

Logan est un excellent commis à la réception afin de répondre à tous nos besoins.

Jocelyn V. 
Rating:
1.0

Charge sans demander, je leur aie ciurru après ils ont changé tout chaque jour

Gabrielle B. 
Rating:
5.0

Customer did not leave a comment.

Sebastien R. 
Rating:
5.0

Customer did not leave a comment.

Yves C. 
Rating:
5.0

MAKE SURE THE TRUCKS ARE ACTUALLY DROPPED OFF AT THIS LOCATION. WE HAD TO GO TO ANOTHER LOCATION THAT WAS CLOSED TO GET OUR TRUCK!! BIG WASTE OF TIME!! I AM NOT SATISFIED! I EXPECT A CALL BACK ASAP!

Diana B. 
Rating:
5.0

Customer did not leave a comment.

HAIDAR A. 
Rating:
5.0

Customer did not leave a comment.

Isaac B. 
Rating:
5.0

Très bon service et très belle accueil

sylvain C. 
Rating:
1.0

The day where I had to take my truck someone called me to let me know that my truck is unavailable. It was the worst renting experience of my life

Mahmoud M. 
Rating:
5.0

Customer did not leave a comment.

stephane L. 
Rating:
1.0

Customer did not leave a comment.

Martin C. 
Rating:
4.0

need To bein clean. They had lot off sand in the cabin

Marcel André A. 
Rating:
5.0

Customer did not leave a comment.

ROSAIRE T. 
Rating:
3.0

Customer did not leave a comment.

Francois G. 
Rating:
5.0

Customer did not leave a comment.

mathieu V. 
Rating:
5.0

Customer did not leave a comment.

Jean P. 
Rating:
3.0

Easier acces to service by phone from UHaul compagny

Gilles L. 
Rating:
5.0

Customer did not leave a comment.

Pierre P. 
Rating:
5.0

Customer did not leave a comment.

Pavillon E. 
Rating:
5.0

Personnel courtois et attentionné.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

danny C. 
Rating:
5.0

Excellent service. Courtois, souriant Merci a Atelier SM

Mark L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

Francois M. 
Rating:
4.0

J'ai apprécié que le commis qui m'a servi à l'extérieur se propose pour replacer ma boule de mon équipement du bon côté sans me faire sentir que je ne connaissais rien dans ce domaine. Ce commis m'a donné un très bon service à mon départ avec la remorque et à mon retour.

Luc N. 
Rating:
5.0

Customer did not leave a comment.

Michel C. 
Rating:
5.0

Customer did not leave a comment.

Paul Alexander C. 
Rating:
5.0

Customer did not leave a comment.

Pierre G. 
Rating:
5.0

Customer did not leave a comment.

Julie L. 
Rating:
5.0

Plus de produits.

Ioan B. 
Rating:
5.0

Customer did not leave a comment.

Robin R. 
Rating:
3.0

Pas là au retour

Guy A. 
Rating:
5.0

Service A1

Joslin D. 
Rating:
3.0

J'ai réservé en ligne une remorque, refusé les assurances de 10$ et j'ai quand même été facturé les frais d'assurance dont je n'avais pas besoin étant donné que je suis déjà protégé ailleurs. J'ai écris au service et après l'envoi de ma facture et mes explication, aucun retour de la part de uhaul.

Alexandre N. 
Rating:
5.0

Customer did not leave a comment.

Kent J. 
Rating:
5.0

Customer did not leave a comment.

Jean-Francois T. 
Rating:
5.0

Customer did not leave a comment.

Ramona Aurica R. 
Rating:
5.0

This location was very helpful. I advanced the rental by a day. My truck had electrical trailer hook up problem. I went home ...fixed the problem, returned to location and again rented the trailer. A long day...my truck fault but excellent and friendly service.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Tail light dis functional

michel D. 
Rating:
5.0

I think i got charged twice on two different credit cards.

Jerome Benoit L. 
Rating:
4.0

Customer did not leave a comment.

PATRICE L. 
Rating:
5.0

Super easy and friendly return experience.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

SYLVIE M. 
Rating:
3.0

Customer did not leave a comment.

André N. 
Rating:
5.0

Customer did not leave a comment.

Benoit M. 
Rating:
5.0

Mettre le site en francais aussi

Martine D. 
Rating:
5.0

Customer did not leave a comment.

Florian P. 
Rating:
5.0

Customer did not leave a comment.

MARC A. 
Rating:
5.0

This time, one flasher light was not working. No other trailer available and they could not fix it... The previous rental, the connecting cable was damaged, it took 30 minutes to get it fixed.

michel D. 
Rating:
5.0

Customer did not leave a comment.

julie M. 
Rating:
4.0

Customer did not leave a comment.

Geneviève F. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

All was according to expectation from a big company such as Uhaul thank you!

CLAIRE B. 
Rating:
3.0

Je dépose une plainte concernant votre police d'assurance à 15$. Lorsque j'ai fait ma réservation j'ai précisé que je ne voulait pas votre assurance et U-haul nous le choix; ce n'est pas une obligation. Cependant, votre partenaire ''Atelier SM'' situé au 1717 rte 125 à Ste-Julienne me l'a facturée et ce sans mon consentement. Il m'a fait la morale et il m'a dit que c'était obligatoire et qu'une fois sur la facture il ne pouvait plus rien faire. Je lui ai dit : Tu es en train de me dire que U-Haul fait de la fausse représentation en disant que nous avons le choix de prendre la police d'assurance et qu'en fait nous n'avons pas le choix. Je n'ai pas demandé la police d'assurance car j'ai la carte CAA et que j'ai des assurances automobile qui couvrent mes déplacements. Bref, je tiens à ce qu'on respecte mon choix et qu'on me rembourse le prix de la police d'assurance de 15 $.Merci et si vous voulez me contacter pour de plus amples informations au 450-750-2641

DIANE S. 
Rating:
5.0

merci tres bon service

rejean P. 
Rating:
5.0

Customer did not leave a comment.

Sylvie C. 
Rating:
5.0

Customer did not leave a comment.

Sylvain L. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

Customer did not leave a comment.

robert P. 
Rating:
3.0

Be more informative about details for returning the vehicle. Such as the sweeping of the box and fill up of fuel. Extra charges e.t.c. I was not informed.

tibor H. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

Customer did not leave a comment.

MARIE HELENE D. 
Rating:
2.0

Un camion plein de gaz au départ serait favorable. Le site internet est difficile a utiliser pour réserver et le service a la clientèle est difficile a joindre a cas d'erreur avec notre réservation.

annie H. 
Rating:
5.0

Customer did not leave a comment.

alexandre J. 
Rating:
5.0

Customer did not leave a comment.

Sylvain L. 
Rating:
2.0

Business hours are short, the owner tends to ignore the customerr in front of him to respond the telephone calls. The trailer brakes did not work or needed adjustment.

DAVID A H. 
Rating:
1.0

On a faillis pas avoir de camions et c'était très long.

MARCANTOINE M. 
Rating:
5.0

Customer did not leave a comment.

Roxanne M. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

There was a " flashing and brake light that was not working, they did their very best to make it light up, but it never did...not funny to take the road and think you will got ticket for this...

Martin P. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

Customer did not leave a comment.

Sylvain R. 
Rating:
5.0

Customer did not leave a comment.

Émilie B. 
Rating:
5.0

Continue to be a good reference and always remember tour customers!!!

JEAN MARC H. 
Rating:
5.0

Customer did not leave a comment.

daniel G. 
Rating:
5.0

Customer did not leave a comment.

Nelson K. 
Rating:
5.0

La qualité et la fiabilité des remorques uhaul est vraiment appréciée, j'en ai loué ailleurs et chez vous cette année et c'est vraiment bien que vos remorques ne nous lâchent pas en chemin: lumières qui n'allument plus, roulement de roue qui explose en route, ceci arrive avec d'autres remorques, mais pas avec celles de chez uhaul!

Martin P. 
Rating:
5.0

The (( slidding door )) was hard to open, close, think somebody had a little issue with it and did not declare it, i carefully put wd40 on the railling to try to fix it

Martin P. 
Rating:
5.0

Customer did not leave a comment.

ACHKI M. 
Rating:
5.0

service en ligne; pour avoir le site en français c'est compliquer, quand tu essai de l'avoir c'a nous rapporte toujours a la page d'accueil, peut importe où tu était rendu et tu dois recommencer. mais si non, un coup que t'a réussi en entrer toutes tes informations, le service de récuperation du véhicule est, de beaucoup, plus rapide.

Luc D. 
Rating:
5.0

Customer did not leave a comment.

Dany G. 
Rating:
5.0

Customer did not leave a comment.

JEAN-FRANCOIS C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
5.0

Customer did not leave a comment.

MARIE-JOSEE G. 
Rating:
5.0

Bonjour, J'ai trouvé un service très courtois. Claude fait preuve d'un professionnalisme.

chamtal P. 
Rating:
5.0

Très bon employé là bas à ST julienne, il a biens répondu à mes questions

Sylvain L. 
Rating:
5.0

Customer did not leave a comment.

DENIS C. 
Rating:
5.0

Customer did not leave a comment.

Sylvain L. 
Rating:
4.0

Customer did not leave a comment.

Louise C. 
Rating:
2.0

j'ai reçu un coupons de $50.00 j'ai donner le code au vendeur et il dit qu'il ne sait pas comment l'appliquer a ma transaction. J'attend sa réponse depuis dimanche Est ce que le coupon que j'ai reçu est seulement un attrape

YVON B. 
No reviews have been submitted for this location.

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