Customer Reviews for Atlanta Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Atlanta Storage

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jeffrey H. on

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Hire more people. The store manager is terrible for not hiring people to help the managers there

Robert N E. on

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The system should tell you the closes drop off location from your destination. My destination was Roswell Ga and my drop off was in Atlanta. The clerk told me thus was the closes location.

michelle B. on

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The person who served me was dry n his customer service skills were off..i rented the truck for a day n ended up bringing it back after a few hours..i had to pay more bcause of my prepaid card i dont know if he put it back on card????

Eboni B. on

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This location was extremely helpful after a horrible experience with 2 other locations. The manager was kind and very helpful on a super busy Saturday. If it were not for my experience with him, I would NEVER use UHAUL again.

Cecil C. on

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Customer did not leave a comment.

decarlos M. on

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Give me a truck that I told the worker had a flat tire and due to a flat tire my 3 hr move turned into 6 hrs due to the inconvenience I will NEVER rent from UHal again CustomerService didn’t care either change the tire myself

Stacy J. on

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Jasmine S. on

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Drop off at this location was a little confusing but overall good experience using U-Haul.

Wayne R. on

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Service was great and everything was ready when I came to pick up the truck.

Natalye W. on

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Demontay C. on

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Solomon G. on

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Liza A. on

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This location was great. However I was rerouted here from my initial location that was awful. My initial location was Shay's Domestic Services at 523 Joseph E Boone Blvd Atlanta, GA 30314. That location should be closed. They do not have the reserved vehicles and it is poorly run.

Dustin S. on

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Very nice and helpful staff. They were very great to work with.

Jason K. on

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I almost left the truck at a different location because of the surrounding area. If safety is a concern to a person I would never recommend to come here after hours which is when I had to return my truck rental.

Ryan F. on

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Malcolm rules. In and out super fast for pick up and drop off. Just do it.

Francesco Z. on

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The staff was professional and efficient. Honestly, the best U-haul experience ever. Great people and clean location.

Sarah L. on

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I got scammed by the odometer and I will be calling about this when they open tomorrow

JOSEPH S. on

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Not specifically the drop off location but I received the worst customer service. Uhaul’s misguided information cost me hundreds of dollars. I will not be back!

Anthony M. on

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Sabree G. on

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Carmen R. on

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Fast, seamless process. Malcom was great!

shtoolah E. on

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Top notch service

Zakhia M. on

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Shaniece B. on

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Work on answering the phones more :)

Robert M. on

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Needs to be better lite and have easy to locate place to drop off keys or at least instructions where to drop the keys. Found unmarked mail slot across the street and 1/2 a block from dark drop off lot. Had to call 800 number to find the drop off box and they did not know but did make a note as to where we left the keys. Dark iffy neighbor hood for night drop off.

Tiffany H. on

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Joan R. on

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Always receive professional yet friendly faces at this location. I always recommend this location.

Mary M. on

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Jorge B. on

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Great, clean and professional service. I reserved a 10 ft truck but a 20 ft truck would have minimized the number of trips therefore less mileage. Even if you have a lot of smaller boxes and/or bags, think about the distance and at 0.79 cents a mile, a longer truck would have made this move more perfect. I highly recommend this location and the services they offer!!!

Quintin A. on

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Customer did not leave a comment.