Customer Reviews for Atlantic Motorsports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Atlantic Motorsports

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RICHARD P. on

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Customer did not leave a comment.

Chris J. on

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Bill G. on

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Cheryl C. on

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Very friendly and helpful

steve N. on

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michael S. on

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The comment being made about letting anyone ride his motorcycle was very inappropriate. He did not help remove the car dolly. My husband has blood cancer. He had to disconnect it and move it where the man told him. The guy said he had a bad shoulder and couldn't help but he was able to work on a motorcycle inside the building.

Kristine E. on

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I did a mobile checkin, got the lock code and got the key just fine. Problem was no instruction on what to do with the lock, customer service put me on hold. Owner finally got there and said lock stayed with them. Please tell renters to leave lock at rental location.

Chuck W. on

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Everything was exactly as expected. Great service.

Alexander N. on

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RANDY S. on

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STEPHEN M. on

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Get rid of the operator on Atlantic Blvd Neptune Beach. They put a hitch on my car. Had to get someone who knows what they are doing to totally redo the wiring, as it was completely screwed up, and they flatly refused to fix it. I avoid U Haul as much as possible. Inexcusable.

James B. on

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JOSEPH S. on

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Super convenient Great staff Friendly Will rent there again

Jason B. on

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AL O. on

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Charles A. on

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I returned the equipment May 1 yet when I got notification it said May 3. The location itself absolutely does not look like a uhaul shop, heck I wasn't even sure if any business was there. It looks like a junk yard.

IVAN P. on

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Ronald N. on

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make sure computer access is available for quicker check out of trailer

Mark W. on

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Great service and help! Really friendly staff!

Beth S. on

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great service! Made renting this trailer very easy and enjoyable

GARY W. on

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staff was great. the 4 x 8 trailer i rented was very dirty on the floor, inside, and the door did not close properly without being lifted up manually and the locking hinge had a lot of grease which i got on my hands.

Sheron S. on

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Wayne G. on

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Parking area could be a little more organized (parking spots with lines or signs) and a U-Haul sign near street would be helpful.

Timothy K. on

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glen P. on

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The lady told me they were closed on Sunday. That she would do me a favor and check me ion . I told her not to do me a favor , I was doing as directed and would leave the trailer in there lot I had 2 very undesirable experiences , what can I do to keep this from happening again , we have a return trip in 5 weeks. Also made a reservation or thought I did , trailer was rented when got there , had to hunt or 3 counties to find another one , got one to small because I was getting desperate.

James M. on

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Had to go to secondary location to pick up trailer. Their computer didn't work. Returned trailer to secondary location and they were not open at a time published on their front window.. Could have been a better experience. The equipment was fine.

Mark M. on

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Very poor service

SCOTT W. on

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brendanette M. on

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Wayne M. on

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Couldn't get the trailer at this location. They sent me to U Haul on Atlantic Av in Neptune. A new bill was created at that location so this invoice needs to be deleted.

KIMBERLY H. on

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Dirty crowded place but the staff were friendly and accomodating

robert B. on

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The equipment was in working order and the price was fair. The pickup location was awkward and took about an hour to get the trailer. They didn't use a computer or have the reservation we made, so I ended up talking to a booking agent on the phone to rent and pay for the trailer. Nice people, just not very organized.

Randy M. on

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Marden L. on

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I didn't drop it off so I rated it upon the response of the person who did.

bradley D. on

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DAVID S. on

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MARIE W. on

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DANA G. on

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We dropped off before they opened but Lot was well maintained. Only thing I would say is check your trip mileage. We were allotted 38 or so miles for a 44 mi trip so ended up being charged extra. Don't know where they get their mile measurement from.

Mark S. on

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Andrew M. on

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TERRY O. on

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It took me well over three hours, collectively, to get my truck one day and the car trailer the next. The man was VERY slow, didn't know what he was doing and kept helping his other customers instead of finishing my transaction. I was livid when I left... and way behind schedule. I was fighting time. My mother was on her death bed and I needed to get to her as soon as possible. As is turned out, I was put just far enough behind time that I missed being able to say good bye to her before she became unable to communicate. So, you could say I would NEVER go back to that place again as long as I live.

MARK P. on

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jim T. on

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We were set up to meet at 9:00 am and there was no one that knew anything about the uhaul system there we waited till after 9:30 and someone showed up but messed up on our contract, added 2 dozen furniture pads and an appliance dolly which we didn't need and then couldn't figure out how the remove it from the contract and said uhaul would reimburse me for those charges, not very organized

DAVID R. on

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Great service.

james B. on

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The location was not familiar with the rental process. It took over 3 hours to get a rental. Originally I called and talked to the rental assistant to confirm that I could rent a trailer. I stated that I was moving a motorcycle one way to Pensacola. He stated that they had a motorcycle trailer that he could rent me one way for 77.00. I then showed up to find out after working with them for an hour that those trailers are local use only. He then put me into a 5X8 enclosed trailer, did the contract and hooked up the trailer to find out the right side lights didn't work. He then swapped trailers and hand wrote a note on my contract and sent me on my way. Again this process took over 3 hours. Based on my experience I believe that I will most likely never use U-Haul again. I am in the military and moving from Pensacola, FL to San Diego, CA in the end of December 2013.

walter B. on

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Customer did not leave a comment.