Customer Reviews for Augusta Avenue Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Augusta Avenue Storage Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

brian w. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

Great customer service!

Tommy D. on

Rating:

In contract I agreed to return uhaul to one location then I got an email saying to return to a different location. I did not like that but the receiving location contacted uhaul and got thing worked out. Poor on UHaul's part.

George W. on

Rating:

Customer did not leave a comment.

Bettye R. on

Rating:

The secretary was pleasant to work with. She patiently answered my many questions. She works well under pressure. She is a jewel.

Shaneika G. on

Rating:

Customer did not leave a comment.

Ralph T. on

Rating:

Charged me for an extra day when I returned the Uhaul 3 days before I had to. Also, I returned it with the 24/7 truck share and they didn't log it as returned for a full 24 hrs.

ANTHONY C. on

Rating:

Customer did not leave a comment.

Victoria W. on

Rating:

Reserved the unit, moved 4 hours, tried to contact storage unit for 3 days with no answer. Finally they answered just to tell me they don’t work with UHaul in this city.

STEVEN C. on

Rating:

Check equipment readiness each time equipment is returned. Test drive, look over equipment etc. The truck I rented had front end drivability issues.

CHRISTOPHER P. on

Rating:

Customer did not leave a comment.

vick w. on

Rating:

Customer did not leave a comment.

Dennis F. on

Rating:

Customer did not leave a comment.

Anthony T. on

Rating:

Customer did not leave a comment.

Larry P. on

Rating:

All was well. Truck clean and ran well. No complaints at all.

Wendy B. on

Rating:

Customer did not leave a comment.

Veletia D. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

Nothing great services

DONNA M. on

Rating:

I was told at the time we picked up that we could drop off the truck at 11490 San Jose Blvd; Jacksonville, FL 32223 as this was the closest location to us. When we got there the guy had a terrible attitude and said that was not our drop off place. We told them we cleared it with the person we rented from. Then he goes and charges my card for an additional $6.21 for overage in miles. We went straight from the place we rented from to the storage unit of ours that we had to load then straight to our place in Jacksonville. If we went further to deliver this vehicle we would have been charged more. This is ridiculous and am very unhappy with the way we were treated. Then the guy just goes and charges my credit card for more. Remove my card immediately from your files.

China M. on

Rating:

Make the online process a little less time consuming

Anita B. on

Rating:

We love the Augusta Storage facility. They are always so helpful and nice.

Elgine B. on

Rating:

good location. service was excellent. would rent from this location again.

Shannon W. on

Rating:

Customer did not leave a comment.

Felecia W. on

Rating:

Offer unlimited mileage. You'll be everyone out. Or maybe lower the mileage some.

Anita B. on

Rating:

The trailer was awful. Had live bugs inside and the suspension was terrible. I brought it back early to get it off my vehicle I think they should refund my money.

Dave B. on

Rating:

Customer did not leave a comment.

Sabias H. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

Customer did not leave a comment.

Anita B. on

Rating:

Customer did not leave a comment.

Brittany M. on

Rating:

First time using this drop off. But it was simple and understanding. Not alot of space to drive though, a little tight. But still very quick and simple.

Linda R. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

The wiring Harness on trailer was bad and shorted out the blinkers on my truck . Now i have no blinkers or Hazzards until i find the bad Wire