Customer Reviews for Auto Auction 4U LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Auction 4U LLC

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DE'SHEA A B. on

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Ronecia W. on

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Make directions clearer when making online reservations. Perhaps with a follow-up call

Jessica A. on

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Erin S. on

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Refund me the money I was over charged because they were not open on Sunday and monday

Edward H. on

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Victor S. on

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They were very nice and on top of things.

ALEXANDER S. on

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Charles G. on

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Very friendly and easy to return equipment.

Brian S. on

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Tyler C. on

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Kenneth P. on

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Joe G. on

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Blasa M. on

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Hire someone with customer service and would at least impersonate he loved his job. The guy was pain rude for no reason.

Charles M. on

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The truck was full of rocks and dirt when opened up. The location did take care of the problem and fully sweep out the truck once discovered but it's still smelled of animals and urine like someone transported farm animals.

Taylor J. on

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byron S. on

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robert M. on

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Courteous polite excellent service!

Nathan P. on

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Donyell E. on

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The location was closed. I called the number on my documents, but never received a call back. The trailer drop off location was in a grass area and it had stormed overnight. I got stuck in the mud and had to call for help to pull me out of the mud. I recommend that the drop-off area for the U-haul trailers be on a hard top surface, even if it is just gravel.

Ronald M. on

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The gentleman that assisted us was very professional and knew his equipment! He went out of his way to assure that all our demands were met.

ricardo G. on

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Didn’t get the guys name, but he was very rude.

Jenmifer H. on

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gerald C. on

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Clean place and owner very helpful.

donalld T. on

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Wilfredo V. on

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Robert F. on

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Clean up the yard.

Orlando G. on

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Great customer service

Michael M. on

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I did an online drop off for this location since the facility would not open until 11 that morning; I had to drop the trailer off early since I would no longer be needing it and driving to Houston. Since that part of Texas had been experiencing a lot of rain, the area (which was a field) to drop off the trailer was soaked and very hard to maneuver in (even with a 4 wheel drive truck). In addition to the ground being soaked, there was an oil like substance I, and the two people with me, got on our clothes and the vehicle I was driving,; to this day I am still trying to get the black stuff off my truck. If the facility's hours aren't going to be any more convenient, then it can at least improve its area to drop off trucks and trailers. And the owner could be a little more friendly when speaking with customers on the phone. Please do not use my name.

Kara R. on

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Paul R. on

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Tonia B. on

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