Customer did not leave a comment.
Angel S.
Customer Reviews for Auto Elite Custom Classics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The best place to rent a u haul the people where great
Dewayne C.None everything is good.
Martin L.I wouldn't mind a little more gas to start out, but still a great experience.
Richard C.Thank you for an easy method to pick up and return the rental! The truck was fairly new, so that was a nice bonus. We will use this rental location again.
Allison D.The app was a bit confusing at first but it was very good once I became comfortable with it. The lock for the key lockbox was hard to open. But a very positive experience and we will be renting again.
Randolph R.Super nice and excellent customer service
LAURA L.Location seemed to be in an old/run down part of Pittsburgh. Seemed rather unsafe. No onsite assistance provided. Would recommend moving location to safer part of town.
Paul F.Vehicle stalled twice on me. Trash is back of U-Haul, no dolley available, Iwas never texted the drop off location as told I would receive, I had to get it myself from up north office in Antioch, Ca, my drivers did not know what to do with vehicle, they just left it at storage facility until I arrived to Southern Cal.
DEBRAH D.The woman and man that worked there we very polite and professional. 100% would recommend this location
Cindy P.There is nothing to improve because their service was excellent. Great customer service and good equipment.
Timothy H.The driver front light was out, the cargo door was difficult to lock, the gas gage wasn't working.
TONYIA DENISE C.Customer service double booked the same equipment otherwise everything was fine. I switched a smaller van which was fine.
KWEKU A.The location forgot to set up the truck I reserved for 24 hour pick up so I could not obtain the keys. I was on the phone with U Haul for 30 minutes changing my reservation to a smaller truck at that same location. The verification process is also too long to get the truck.
Elisha J.