Customer Reviews for Auto Medics of McDonough
(U-Haul Neighborhood Dealer)

204 reviews

310 Atlanta St   McDonough, GA 30253

(770) 946-3440

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 946-3440

310 Atlanta St
McDonough, GA 30253

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Please make sure the equipment is clean and well maintained.

GLORIA B. 
Rating:
5.0

Absolutely, nothing. My experience was very good and I have already recommended this location to a friend. William was very helpful and very easy to maneuver through the process.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Martin K. 
Rating:
5.0

Customer did not leave a comment.

JUNE D. 
Rating:
5.0

Customer did not leave a comment.

LAKESSA T. 
Rating:
5.0

Your pick up instructions for off peak hours are not that clear . Have uhaul location attendant explain the instructions for set up prior , which may affect if the person picks up is after or before closing hours . In addition, once driver license pic is taken ,inform the Key box choice clearly Ex .Box. T1 -Code #AW32.

tamara W. 
Rating:
2.0

Tire was half flat @ 30psi had to fill myself, drivers side brake light not lit, front passenger side ratchet for tire strap broken (missing spring) had to hold up lever by hand to ratchet strap. Mix up on return time paid extra day for 1hr and 40 minutes. Poor business

JEFFREY B. 
Rating:
5.0

Fast, pleasant and courteous. Thanks

DAVID S. 
Rating:
5.0

Everything went great/ great customer service

Sandra P. 
Rating:
5.0

The guy that helped me when I picked the trailer up was very professional and very nice!! When I returned the trailer I got the same service. I would definitely recommend this location.

TROYCE B. 
Rating:
5.0

Customer service was top notch and very professional

WYMAN B. 
Rating:
5.0

Customer did not leave a comment.

Judson G. 
Rating:
4.0

Customer did not leave a comment.

CALVIN T. 
Rating:
3.0

Overall, the mobile check in did not work. It took 30 minutes and twp phone calls to complete. The agents, however, were extremely pleasant and helpful.

James D. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
2.0

Customer did not leave a comment.

BRANDII I. 
Rating:
5.0

Customer did not leave a comment.

JARED P. 
Rating:
5.0

Customer did not leave a comment.

Adrienne L. 
Rating:
5.0

Great service. Consistently good service and professionalism.

Donald D. 
Rating:
5.0

Customer did not leave a comment.

ZACH B. 
Rating:
5.0

Customer did not leave a comment.

ramon G. 
Rating:
5.0

Wonderful

Lawillie I. 
Rating:
5.0

Mr Will was awesome, great service, great attitude, plan to rent from him in the future!

bret A. 
Rating:
5.0

Mr Will was the best, plan to use his place for ALL future rentals!

bret A. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

rudean T. 
Rating:
5.0

Customer did not leave a comment.

Freddie G. 
Rating:
5.0

Customer did not leave a comment.

Chuck C. 
Rating:
5.0

Customer did not leave a comment.

Ashley R. 
Rating:
3.0

Customer did not leave a comment.

FREDRICK F. 
Rating:
5.0

Great customer service

Danh N. 
Rating:
4.0

Customer did not leave a comment.

OMROY P. 
Rating:
5.0

Stay safe and be the same!

Clifford H. 
Rating:
5.0

I did not have a bad experience. All went well.

Rufus J. 
Rating:
5.0

Customer did not leave a comment.

Corinth S. 
Rating:
5.0

Tried app pickup but it didn't work -- but the man in the store was helpful, friendly, and efficient.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

MIA H. 
Rating:
5.0

Problems with online check in But Adam stay late called UHAUL for me got everything squared away. A great young man. Easy drop off or pickup. This is the place I will be using.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Melanie G. 
Rating:
5.0

Customer did not leave a comment.

Melanie G. 
Rating:
5.0

Nothing Adam was great to work with.. Made a change one day before the original date was quick and easy. Upon arrival Adam had the truck out front ready to go .Easy access

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Khristina R. 
Rating:
4.0

The last customer left garbage in the truck and it was not cleaned out before I rented it, otherwise from that it was easy no wait to get my truck

Dian B. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Kate R. 
Rating:
5.0

Customer did not leave a comment.

Didier B. 
Rating:
5.0

Easy access for returning rental. After hours online check in was great.

ROBERT G. 
Rating:
5.0

Thank you so much for making this easy for me.

Tomeca H. 
Rating:
5.0

These guys are great!

William C. 
Rating:
4.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

TANNIA P. 
Rating:
5.0

Excellent service

will C. 
Rating:
5.0

An even better experience b/c I had a question about the taxes charged. He at first gave me the answer then proceeded to call customer svc but kept looking and was able to give me the answer. To ne that was above and beyond. I was soooooooooooo appreciative b/c he DIDN'T have to do that for me!

Gayle H. 
Rating:
3.0

Customer did not leave a comment.

Carolyn W. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Friendly, fast and easy! Better than any of my several experiences at other locations in this herbal area!! Will def use again!

Ashley G. 
Rating:
5.0

Always a quick in and out at this location.

will C. 
Rating:
5.0

Customer did not leave a comment.

Brandon H. 
Rating:
1.0

Went to pick the trailer up and it was full of leaves. The person on duty didnt have a clue how to do the paperwork. Had to talk with someone on the phone who had no business dealing with customers. Told him where I wanted to drop off and he said not possible had to drop it off where he assigned me. The location was no longer a U haul rep sand ended up dropping it off where I originally wanted to. . Traveled all the way to Fort Lauderdale with no contract paperwork, Drop off location personnel were excellent and very helpfull.

Chris P. 
Rating:
5.0

Everything was perfect! The best rental experience I've ever had!

Jimmy P. 
Rating:
1.0

The trucks are parked on a very dark lot for a mechanic shop. I was really nervous about being there. Allow the process was easy to retrieve vehicle the location gave me the chills. I would not recommend a female to pick up a uhaul from this location after dark.

DORIC S. 
Rating:
5.0

Customer did not leave a comment.

Corey T. 
Rating:
3.0

Customer did not leave a comment.

Mahogany J. 
Rating:
5.0

Great truck and outstanding customer service!

Ronnie A. 
Rating:
5.0

Customer did not leave a comment.

Sandra A. 
Rating:
4.0

Customer did not leave a comment.

Carl J. 
Rating:
5.0

Blankets we reserved were unavailable and had to go to another location to get.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN N. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Excellent customer service and helpful emoyees

Robert S. 
Rating:
5.0

The ramp needs to be longer so it is not so steep. Would have been alot easier to load and unload if the ramp wasn't so short.

sherley D. 
Rating:
3.0

I original went to the brand new HUGE facility off of Hwy 155 in McDonough for tow -Dolly(5 miles from my house) They are 10 times the size of Auto-Medics. They had (1) tow dolly and it was broke. I go to this place and they have 3! I had to drive to the other side of town for this which cost me more time. Poorly managed inventory availability is my impression. Auto -medics was just fine but I shouldn't have had to go all the way over there.

bryce U. 
Rating:
5.0

NA

Kadarius J. 
Rating:
5.0

Na

Craig L. 
Rating:
5.0

Customer did not leave a comment.

MONIQUE E. 
Rating:
4.0

Customer did not leave a comment.

Lisa M S. 
Rating:
4.0

The inside of the truck could have been a little cleaner and most importantly the windshield could have been cleaned.

Janice B. 
Rating:
4.0

I experienced TWO flat tires on the equipment creating a 3 1/2 hour delay in reaching my destination. The people that assisted me were good but two flat tires within 5 miles of each other is a little much. I'm not sure if it's a maintenance issue as indicated above but I didn't have any other options to pick.

Russell S. 
Rating:
4.0

Customer did not leave a comment.

Derrick W. 
Rating:
5.0

Customer did not leave a comment.

michael A. 
Rating:
5.0

Loweven was very professional and knowledgeable.

Sha'Ashley Y. 
Rating:
1.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
1.0

Stop emailing me. This is not the right address.

David L. 
Rating:
1.0

Poor customer service. I returned the truck with same amount of fuel and they argued the fuel gauge fluctuates and was not accurate. I had to pay for extra fuel!! I will never rent from this location again!!!

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

olin H. 
Rating:
5.0

William was very nice.

TOUCH M. 
Rating:
5.0

Great Experience

JOSEPH J. 
Rating:
5.0

Very nice staff. Everything was quick and easy.

YOLANDA D. 
Rating:
5.0

Customer did not leave a comment.

wyman S. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah B. 
Rating:
5.0

Customer did not leave a comment.

james D. 
Rating:
5.0

Fast, friendly service. If I ever need another Uhaul I will come back to this location.

Bev N. 
Rating:
5.0

Customer did not leave a comment.

Cordea D. 
Rating:
5.0

Customer did not leave a comment.

Sheila P. 
Rating:
5.0

I have used this location several times now. Always consistent great service.

DELILAH S. 
Rating:
1.0

Customer did not leave a comment.

Jessica E. 
Rating:
3.0

Customer did not leave a comment.

Monique G. 
Rating:
5.0

One of the best locations in McDonough.

will C. 
Rating:
5.0

The employee was nice and very helpful when it came to making a decision on the size of the equipment. i will be referring and re-visiting this location again.

edward B. 
No reviews have been submitted for this location.

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