Customer Reviews for Auto Safety Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Safety Center

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Gerald B. on

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clean facility, people very professional and friendly. would definitely recommend them and rent from them again

Jennifer W. on

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Make sure equipment does not have a flat tire

Joseph S. on

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Horrible online experience to get the keys. Took over an hour to finalize everything. Made me late for my charity event. Very little response or help from person that was supposed to be helping. Will not use you again.

ROY G. on

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William S. on

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Liked that they had a 24 hour drop off option.

robert s. on

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CONG N. on

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Alyssa J. on

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Connect my chains right! Dont send put a u haul that you are not 100% sure is secure and safe.

Scott J. on

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The people were outstanding!!! Will definitely work with them again!! Thank you!!!

Dave R. on

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Equipment did not come filled full with fuel. Rear compartment not clean. The whole app. check out is terrible. Takes way to long, and was just plain frustrating. Will NEVER rent from Uhaul again if I have to use an app for check out/in. Have to give props to Todd Matney (escalation manager) for assisting through the process. If it wasn't for him I would have cancelled the whole thing.

ron m. on

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Mark Z. on

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Joe V. on

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This dealer did a great job on my trailer rental.

DARREL H. on

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Beth S. on

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melissa w. on

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We overfilled the gas and was way under the mileage, will we see some credit on this. Thank you.

Jay K. on

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Jacob L. on

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Very Helpful staff from start to finish.

Frank S. on

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James G. on

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Daniel F. on

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The U-haul app failed five times when I tried to return trailer through the app. I never was able to finish process through the app.The app would reset to stage 1 of process after trying to submit a picture. App kept taking me back to the beginning step. I would not recommend using the app.

Dan S. on

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Theresa K. on

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The service tire monitor system code and warning symbol were on the whole time of the rental. The sales guy rechecked the tire pressure and said everything was fine. Was told not to worry about the code and symbol. I was not confident driving this rental. I prayed nothing was going to happen.

charles c. on

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Edward G. on

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Jill G. on

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Al S. on

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judy f. on

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It was excellent !

BOBBIE M. on

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Great job

James K. on

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I was not happy with the location of pick up. I booked the pick up in West Allis Wi, Had to pick it up in West Bend Wi.

. on

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Mark Z. on

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Excellent service

Cindy B. on

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GREY W. on

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Professional & friendly. Unit was kept in good condition. Felt safe pulling the trailer. I have many trailers myself but always come here when I need an enclosed trailer. Thx

David H. on

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Patricia E. on

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JO ANN F. on

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MARK S. on

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dave s. on

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I was told I could drop It off any uhaul location I tried to take it to one that was open at a valvoline uhaul on east Washington in west bend when I took it there after a 20 minute wait with a rude attendant named Ray he said I could not drop it there and said I had to take it to the other end of it own and really piss d me off. At that location auto safety center it was not open and the paper work for drop off was unclear hoping I did it correctly.

Anthony T. on

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Staff made it clear my business with them was a low priority.

David M. on

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KEN S. on

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Bill D. on

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Carl H. on

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Too far for pickup

Carl B. on

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They had an issue with the computer system pulling up old information from almost 20years ago so it took a bit of extra time but they were very friendly and accommodating.

JEFF M. on

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Jerrad I. on

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