Customer Reviews for Auto Value of Valparaiso

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Value of Valparaiso

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JENNIFER P. on

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Entire experience was seamless and we appreciated the help from the employee hooking the trailer up! Thank you

Kevin L. on

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Since a reservation was made for a truck AND trailer, weeks in advance, it would have been nice if the equipment were ready (trailer hooked up) when I arrived to pick it up.

Joyce W. on

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Everything was fine. Thank you!

James I. on

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Have more U-Haul supplies on hand...a dolly, boxes, etc.

MIKE T. on

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Customer did not leave a comment.

David S. on

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People were friendly and check in was easy.

Joseph g. on

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Customer did not leave a comment.

Alberta JEAN T. on

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The customer service was awesome!

Edward S. on

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Robert R. on

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Eric O. on

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Shane F. on

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Not a thing! Staff were super friendly and very helpful!!

Donna R. on

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Ellen W. on

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One of the tires got a flat tire on the trailer.

Denice D. on

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pat v. on

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Michael L. on

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Timothy P. on

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Very helpful, thanks!

Kevin K. on

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Doug was exceptionally friendly, kind, and helpful. The entire rental experience was wonderful! We will definitely be using them again in the future!

Lawrence Z. on

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Timothy H. on

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Everything was fine.

Magdalena L. on

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Michael T. on

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RYAN F. on

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Timothy N. on

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The stir was open at 8 am but did not have an employee available till 9:30 am to finalize the haul transaction . I haul needs to communicate better with future renters of equipment on the difference between actual hours of operation for a company and the times they will conduct business for Uhaul. Very confusing and big waste of my time. I could have rented from another location to pick up earlier.

Chuck S. on

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Janet H. on

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Jason L. on

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Chuck S. on

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Chuck S. on

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They failed to report the return of the trailer to U-Haul

MIGDALIA R. on

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Doug was very kind and offered great customer service.

Patricia S. on

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Customer did not leave a comment.