Customer Reviews for Avenel Industrial Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Avenel Industrial Park

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Hsien-Hsin T.
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The U-Haul rep. is very friendly, efficient and knowledgeable. The site is spacious for moving vehicles around. The rented U-haul truck mileage is ~114,600 miles and slightly bumping during driving, but is manageable. In current convid-19 pandemic, U-haul rep. wore mask and keep social distancing (so am I) when helping me. The truck interior and hand truck is clean. It is just unclear if it is properly disinfected (so I wiped all contacted surface with disinfectant generously by myself which may be redundant).

Wendy R.
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Customer did not leave a comment.

Sunpreet S.
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Customer did not leave a comment.

JOHN S.
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Great guy and great place. Will be back.

John S.
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Great service.

joseph H.
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Wrong address on Google maps

John S.
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The owner Patrick is great to work with.

John B.
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Customer did not leave a comment.

Jerry H.
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Customer did not leave a comment.

Felicia L.
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Friendly customer service. He made things very easy.

Douglas L.
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Customer did not leave a comment.

Ali A.
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Great Customer Service!

Letisha S.
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Customer did not leave a comment.

Vincent A.
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Joseph W.
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Always an easy process , couldn't be happier with the service

Robert A.
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Customer did not leave a comment.

Marcia L.
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Customer service was excellent

Sean S.
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Online return is way too time consuming

Daniel S.
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Customer did not leave a comment.

Joseph N.
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I would not recommend to my worst enemy. Terrible!!

Diego A.
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Customer did not leave a comment.

Jamesdeep D.
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Troy R.
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Place is in the perfect location. If you have to leave your car you can. Also if the barbecue truck is open, you can get yourself a meal upon your return. No the meal is not free. LOL.Rodgers Barbecue

GUIDO V.
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I was supposed to pay $46.00 but, charged me $ 76.00 ! Charge me for miles and gas (Carteret to Woodbridge) This is unbelievable!!!

William L.
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Great friendly staff. hooked up & disconnected trailer & lights.

ABRAHAM R.
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I little hard to see from the road. I actually drove by it and had to make a U-turn. Maybe a U Haul sign on the curb or something like that to make it more noticeable. Nonetheless, there was plenty of space in the lot to uncouple the dolly.

Michael D.
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Customer did not leave a comment.

STEVEN Q.
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Gentleman helped me even though I did mobile pickup only, I was having trouble with app & login and the gentleman took care of me with excellent service, even gave me a discount on some boxes. Truly an awesome guy who runs this place I would recommend to everyone in the area (:

MOUSSA N.
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EVERYTHING IS GOOD . THANK YOU

CHRISTINA M.
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Customer did not leave a comment.

Modesto V.
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They help me connect the trailer. thanks a lot.

Alajiah W.
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Customer did not leave a comment.

ARTHUR N.
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Nothing

GLENN M.
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Customer did not leave a comment.

Anthony C.
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Customer did not leave a comment.

Shauntay M.
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Customer did not leave a comment.

Monique L.
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GLENN M.
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John A.
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Excellent service all around! The owner/rep is a gentleman and made sure all equipment was secure and functional. And you can't beat their fair rates too!

Annissa W.
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I have rented at this site before the staff is fast and friendly and tje trucks are always very clean I never go anywhere else

Elaine W.
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Staff very helpful and friendly. Truck was spotless.

Raymond V.
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When I arrived to pick up vehicle the web site was down. Even though it was a holiday and the office was closed, an employee opened up and processed my paperwork. Great customer service.

Phil E.
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Great van for the job. Great customer service and it smells awesome with the BBQ food truck nearby!

Joshua Narkees R C.
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Miles rates are little high

Paula M.
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Customer did not leave a comment.

Stephen M.
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Very easy process to order the truck online and complete the process. Service was friendly and quick picking up and dropping off the truck! I highly recommend this location!

Tao L.
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Customer did not leave a comment.

Yensy R.
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Clynton W.
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You charge to many fees, I was diasappointed because never expected to be charge that much before, the last time . I use this service I was satisfied that's why I came back but , I guess things changed, so I will have to move on to cheaper service.

Carlos E.
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Great service

Nicholas E.
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Customer did not leave a comment.

Michael D.
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Customer did not leave a comment.

Gerard M.
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Customer did not leave a comment.

Glenn M.
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Ronald A.
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Customer did not leave a comment.

Michael C.
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Gary M.
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Very helpful

Brett H.
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Clean, Reasonable Prices, Polite Staff, Vehicles in Excellent Condition. Definitely Recommend for Responsible Customers.

Lainey H.
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I had called UHAUL corporate to receive a discount or compensation for my services, which they had agreed to and stated they would send me a confirmation email, because it was not clear and no one had called to notify me that they had switched my UHAUL location. The gentleman at the store when I asked about the discount/compensation said that UHAUL would take care of it later and reimburse me at a later time although he had no note of it. I asked him to confirm this information again and he said they would be reaching out to me. When corporate finally reached out I was offered a $25 gift card to UHAUL which is not useful seeing as I just moved. The corporate employee stated I could buy propane instead with the gift card and I stated I do not buy propane and have no need for propane.

Dusty R.
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Large dolly was not on the truck and did mobile check in. Didn't notice until driving away several miles making it not worth returning to get it. If this could already be on the truck or when the keys are provided it would be appreciated next time.

Lashey C.
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Customer did not leave a comment.

Nicolas O.
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Customer did not leave a comment.

Robert K.
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Linda L.
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No complaints, very clean. Thank you again

Mauro L.
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Customer did not leave a comment.

Anthony K.
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None

Joseph K.
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Customer did not leave a comment.

Jorge D.
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Customer did not leave a comment.

Passion H.
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He is the best.

craig E.
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great customer service

Harold F.
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Nice people. Nice clean truck. EZ in EZ out

Zachary B.
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The personal at Avenel Industrial Park 1400 Rahway Ave Avenel, NJ 07001, were very friendly and helpful. Got my truck ready quickly and they took it back easily. I wish I could remember his name but he was a great guy. Zack

Kevin H.
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Customer did not leave a comment.

Sasha M.
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The gentleman was amazing

Joe D.
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Customer did not leave a comment.

Glenn C.
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Customer did not leave a comment.

Jailene R.
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The person who attended me was very kind and assisted me well.

Patrick O.
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Gas was right at 3/4 mark and I have moving pads. I thought I bought them not rented them.

Cynthia W.
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The mobile phone process is WAY to complicated. Definitely prefer in person.

Zachary Allen C.
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Great service.they hooked me up. Appreciate the business:). Would recommend .

Leah D.
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Speedy courteous service. Very much appreciated.

Tracey R.
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Excellent Service!

Tracey R.
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My #1 Place to rent from. Vans are always clean and a pleasure to deal with.

PRITHVIPAL S.
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i have been charged for 3 more gallons of gas. I had filled the tank to the level which i got when i rented the truck but they charged me for 3 more gallons. This is wrong and unacceptable. I asked the representative to check the tank and everything but he was busy and said he will check later. its bad business practice. I would appreciate if you will return my $ 12 back for the gas you charged me wrong....Singh

STRONGMILE D.
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Customer did not leave a comment.

EDWARD B.
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Nothing, it was a great experience ??

Edward B.
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Nothing. The management was extremely courteous and helpful. Will be renting a trailer from them in the next few days.

Daisey Q.
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I accidentally left a bag of metal rails for a small twin size Bedframe when I dropped off the truck, and no one called to notify me nor to give me a chance to stop by and pick up. Their staff instead threw it in their garbage dumpster, I went back and location was closed but retrieved the items from their dumpster!!

Kim W.
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No known issues with drop off location other than parking was tight

Chester W.
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No complaints!

Martha C.
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Customer did not leave a comment.

james A.
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The branch I worked in in Avenel are topnotch in their dealings. I will recommend anyone and everyone to use this branch for their uHal needs

Patrick R.
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Patrick was extremely friendly and helpful, the world needs more people like him

Umang P.
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Clean truck and quick in out from th service depot. Would highly recommend.

Catherine R.
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Customer did not leave a comment.

Ashwinkumar M.
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Customer did not leave a comment.

Andrew C.
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Notify your customers in advance

Osnel H.
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Very goog

Theresa B.
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Very good service and nice man.

Peter T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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