Customer Reviews for AY Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AY Supply

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William M.
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Customer did not leave a comment.

Mary K.
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john T.
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richard G.
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I did not appreciate having to pay an additional 30+ dollars for the extra miles. Also the front tires were out of balance and the front end bounced all over the place for the 700 miles I drove. Not Happy! Rich Gallagher richgallagher.dc@gmail.com

Shari W.
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Kimberly G.
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We waited for over an hour for someone to show up and had to call into another Uhaul agent to pick up the truck I had reserved. The guy at the location when he finally showed up didn't know how to do paperwork and had to.call another employee to come finalize the rental which again I had to call someone else to walk me through the process of checking out the truck. The guy that showed up was saying he was on lunch then took a nap which is why he wasn't there.

Christopher D.
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Colson D.
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John K.
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Shannon J.
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There was no leasing office. Just a slow old man in a car parked in the vicinity....

Sue G.
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Dave went out of his way to be helpful. He went to Roberts and picked up vehicle after misunderstanding and late notifications. He is in tuff situation with burned down facility but tries to make it work.

Douglas H.
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Wonderful people.

tim V.
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Good people

Mandi F.
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Customer did not leave a comment.

Gregory S.
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showed up and no one on premises that could set me up w/ truck Truck had a wiper blade hanging on by thread - luckly on passenger side in the largest town in the state of MT, you should be able to locate a UHaul of choice should not have to drive 65 miles one way no offer of any compensation to the bill for the inconveince - oh an extra day not going to take me 5 days to go 500 mi I have used Uhaul twice in the last year - will shop next time for other options

timothy V.
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Lucian C.
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Lance and the boy's took care of business. Great guys!

marvin K.
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Crystal J.
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Stanley F.
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chrystal J.
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brenda L.
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Lance and partner are amazing and so helpful! First time I've come across such a helpful and amazing couple thru haul. They exceeded all Expecttaions

Stephen V.
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Bret E.
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Super friendly and helpful!!

Todd J.
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Customer service was great!

James S.
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All persons involved were excellent to work with. Just not sure what is wrong with the uhaul system. I ordered a 20 foot truck weeks in advance, but found out the day before my move that one would not be available at my pickup location. Had to settle for a smaller truck and trailer, which did not work as well.

Michael M.
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Hunter B.
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Trailer had a leak in the roof. Fenders damaged prior to pick up, no mention of the from rental location. They did ensure that the tires had sufficient PSI.

Lee W.
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Lee W.
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Seamless drop off experience, great service.

Hubert H.
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David C.
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Hunter B.
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Fix the air conditioner on that truck. It was signed out to me with no working ac. No ac for 18 hours, otherwise truck was fine.

bob C.
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Harry P.
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Greg S.
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Easy rental on both ends Great experience

Mark E.
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Convenient. Easy. Friendly. Helpful

eric F.
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Customer did not leave a comment.

carol E.
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Very unhappy. Reserved a truck, car hauler and an appliance dolly. We were able to pick up truck in Red Lodge Mt. but U-Haul expected us to then drive to Livingston Mt. to pickup the car hauler and dolly. That would have added about 6 hours to our day just in getting equipment. My question is why did I even bother to make a reservation weeks in advance. Very upsetting experience. It took an entire day of me contacting other u-haul locations to find a car hauler closer to my home.

Paul H.
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Dan R.
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Lower the price of insurance. $40 is almost half the price of the rental for that small trailer.

David F.
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DAVID A.
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Russell L.
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So important for a small town like us to have this service available!

William H.
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Greg E.
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Easy to find and plenty of room for trailer drop off. Very friendly!

DUANE D.
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phil R.
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Radford L.
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Jo Ann E.
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Kim W.
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Helpful, courteous, u-haul staff

James G.
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Linda D.
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Easy to return! They took care of me right away.

Blake K.
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Tammy H.
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Dave is always super friendly.

Tara M.
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AY Supply folks are so nice and helpful. Love renting from them.

Mike L.
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David R.
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Crew was very helpful

Austin C.
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Chad K.
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Overcharged on gas. I took photographic proof before I started the truck. Overcharged four gallons. I will be stopping by business.

Tara M.
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Everyone is very nice and helpful here.

DANIEL D.
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John T.
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Expensive on a mileage basis.

Marla Z.
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Nothing I can think of.

Laura G.
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Customer did not leave a comment.

lonna B.
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This location is a bit rough around the edges... Many businesses out of one location...the way we have to do business in this area. The guys are so helpful, friendly and the equipment is always clean and ready to go...our community is blessed to have our U-haul.

kendra M.
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Jennifer K.
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Hubert H.
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Thomas R.
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Ken B.
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lewin K.
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JOANNE H.
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JOANNE H.
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Linda M.
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Very friendly and helpful

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William M.
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William M.
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DUANE D.
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Not sure. It's the only game in town.

ALLISON S.
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Justin P.
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Catherine R.
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Hubert H.
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MURRAY M.
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Staff was very friendly and helpful at issuing dealer. Equipment had issues and had to wait several hours to get the use of the other truck. Biggest issue. Need to go from Point A to Point B but the uhaul has to get dropped off at Point C. Mileage was google mapped from A to C without letting me go to B. On route got looking and realized going to be about a 100 miles out and do you think uhaul or any of the dealers could help or eat the extra bill. So now i'm taking every conceivable back road road allowance crossing fields etc. to keep the mileage down

Kim G.
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steve M.
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Lynden H.
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Aaron M.
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You charged me twice for the same equipment, sent me to your in house collections and generally made me angry.

Kelta B.
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Jay H.
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Good price

Thomas F.
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elsie H.
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They made sure that we got what we needed and made special arrangements so we would have what we ordered. Great place, Very helpful.

BOB P.
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Thomas F.
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Kenneth B.
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Ross O.
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CHRIS A.
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Uhaul had us returning to a location that is no longer a uhaul dealer. After driving 40 miles to that location, we had to drive another 50 miles the next day to return. How does your software not know where your dealers are?

Peter C.
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S

Dennis C.
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Dennis C.
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No reviews have been submitted for this location.

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