Customer Reviews for BC Cab Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BC Cab Inc

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haley h. on

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The personnel at the location was great, however it’s super annoying that Uhaul did not accommodate my request to pick up at a closer location.

Cheri L. B. on

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I was not notified of any extra charges, and now over a month later am told I owe $200 more. I’m not happy.

Kristina H. on

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Great customer service, thank you!

Brian R. on

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Customer did not leave a comment.

Frank S. on

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Very efficient

Marta M. on

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Original drop off AW liquor. Not a real drop off location and phone number provided is not active. Had a find another drop off location. Santa Clara haul staff helped update the drop off site to the drop off location I was able to find. Pretty horrendous. I should not have been charged $140 + for a gas fill up. Contract wasn’t lived up to by uhaul. Filed a complaint and never heard back.

SHELLY W. on

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Excellent service!

Christopher D. on

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Very good customer service very polite and met my needs. The truck was clean. the paperwork was organized and easy to understand. Mel and Hergett, the owners were very feindly and kind to my needs. I would recomend this location for allyour moving needs. thank you for making it so easy and quick.

Christopher D. on

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The customer service was excellent! The process was very quick and efficiency was great.

Terrie H. on

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Very helpful - no trucks in my area (Sf east bay) - closest truck was this in east Sacramento area- GREAT service. U-Haul dispatch had disconnected number for them- I found a couple different numbers through google.

Clay H. on

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Just be sure to tell the renter that the back up camera monitor is in the rear view mirror.

AL M. on

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Both locations dropped the ball when it came to vehicle inspection. the first location told me don't worry about inspecting the vehicle and the drop off location wasn't sure if the damage on the vehicle was put their me or not. a lot of confusion. The so call damage on the vehicle was defiantly was not put their by me. Need to improve in that area.

Cathleen M. on

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Mel (and the young lady in the office, sorry I don't recall her name) extremely nice and very helpful. Thanks!

DENNIS C. on

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Blaine W. on

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Excellent service!

Warren D. on

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Nothing. ! ?? Great customer service, & this was the cleanest uhaul I have ever rented... so easy and accommodating...Thank you Mel!!! We will always rent from you!! W. D.

Phillip B. on

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lottie f. on

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Anthony P. on

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Very professional and very helpful!

Earl S. on

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Vincent w. on

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dominise g. on

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Horea L. on

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Kahala L. on

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Owner opened early for me, very polite & accommodating .

mike m. on

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Excellent service very happy with it

Emma M. on

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Kerima N. on

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ROY V. on

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michael m. on

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We were over charged and bad customer service by rental office

Christopher D. on

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I was very surprised how easy everything was! Very convenient way to pay and location was great! I'm definitely using this location in the future!!

Taylor K. on

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This was one of the worst orders ever ! I’ve used uhual before and this is by far the worst . Mel was one of the most rude guys I’ve met . He didn’t show me the uhual or go over it they left me in a room for 30 minutes before anyone came it . On top of that they sent me on a goosechase to return the van . As well as called me and telling me different stories and staying I was late when I fact I wasn’t it was returned earlier the next day . I do no recommend uhual after this I would like to speak to someone

Amber P. on

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Customer did not leave a comment.