Customer Reviews for Be Shine Auto Details & Car

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Be Shine Auto Details & Car

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Jonathan L. on

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Not happy at all with the experience will not be renting a U-Haul again!

Colin R. on

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No debit machine, doesn’t even use the cash register. Probably sells drugs from the store based on the fact he pulled out a roll of money which looked to be a couple thousand dollars. He charged me for coverage that I specifically asked not to have. I was only going 5 blocks and did not need the extra $15 charge to go that far. Last time I reserved a uhaul from this location he gave the truck to someone else and U-Haul gave me $50 credit.

Wes C. on

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Customer did not leave a comment.

Cameron h. on

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Uhaul 24 7. Booked a truck through a store and they never warned about the hassle I would deal. Nor did they prepare me for the fact that I would have so much to do myself to even get the keys. Huge hassle.

Kelly B. on

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Don't over charge your customers and clean up your store front. Terrible experience.

Randall S. on

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replied to early morning confirmation showed up at 10AM waited till 12 am for owner to show up paid 2 helpers to wait till we could load van.gas tank was at 1/8th when I picked it up.no paperwork and I could go on further but does uhaul care about their outlets I do not know

Norman H. on

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Place is a hole in the wall - hard to find. Personnel was not helpful - didn’t check the vehicle over. I left it full of gas and was 35 minutes late because I got lost returning it. I have been billed for fuel and an extra day! Totally unacceptable! I am not impressed with this - I think the fuel might have went into some other vehicle because that truck was full!!

Carmen K. on

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Drop off was good. Store door was broken and the location was chaotic. Not sure I'd want to pick up a truck there.

Marie S. on

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Make sure the drop off location actually has room for big u haul trucks otherwise your stuck trying to locate a secure and safe place, when they ask you to park it somewhere on the street.

RICHARD C. on

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The manager was difficult to understand and his rental knowledge seemed pretty low. The unit had no glass in passenger side mirror,had to take it, only 10' truck in Edmonton.

Aalia S. on

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Tiffany M. on

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Poor area of city store really run down... employee had a hard time figuring out how to process my reservation, also tried writing down my credit card instead of swiping my credit card to process, when I inquired he immediately stopped and swiped it. Did not want to send me my contract via email could not figure it out and just wanted me to take the truck without it.. i rufused till I had the contract, never received my insurance that was paid for plus took an hour and half for pick up. Could not get ahold of the manager Darren left an a message was never returned. I like uhaul but would never pick up from this location again.. would rather cancel my reservation.