Customer Reviews for BP Adairsville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BP Adairsville

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Kenneth H. on

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The attendant did not know how to do a return. He did not inspect the truck when returned. Half a day later, they charge me $25 for a cleaning fee which I will dispute with my charge card company.

kenneth m. on

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Salesman not informed be about extra charges. Do not trust.

WILLIAM G. on

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Man gestured outside pointing to the cargo trailer. Did not offer to hook to my truck. I asked him to hook up. The attachment was not secure. He left chains dragging. Both hazardous to towing. The equipment cocntrained trash. Was not clean & was in bad condition. This was a horrible experience!

SANDRA E. on

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Customer did not leave a comment.

wanda g. on

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I ORDERED A 20' TRUCK AND ONLY GOT A 14' WHICH WAS NOT LARGE ENOUGH FOR MY NEEDS

Donald A. on

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the lady was very nice and helpful but she was the only one working at the gas station. Quick and knowledgeable.

Mike F. on

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Customer did not leave a comment.

Tony G. on

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Truck was a piece of junk.. leaked oil on my rental house drive way and stained it. Would not recommend U-Haul to a single person. Truck was junk and cost was out of hand!!

TIMOTHY G. on

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Customer did not leave a comment.

Philip G. on

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Foreign young man has no clue how to check in my rental. I asked for a receipt showing that I filled the truck back up with gas and I drove under the required mileage. He had no idea how to give that to me. He did not even go out to check the truck for mileage or gas as requested by me. Very disappointed in This check in location.

Terry T. on

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Forrest C. on

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REBECCA H. on

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Nicole O. on

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Stanner R. on

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DONALD L. on

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melinda p. on

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Accused me of having the keys when they were turned in inside the office

peter d. on

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steven n. on

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Christy G. on

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On this trip, this location was very accommodating and friendly. Waa on my way in less than 10 minutes.

Michael B. on

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The young lady who rented me the trailer was very nice and had me on my way in no time at all. This location had a good selection of trucks and trailers to choose from. I hauled the trailer over 1600 miles and had no problems with it at all.

Phil G. on

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First, girl would not take truck back. She said was not in her computer. This location was listed on my contract as the drop off. After calling the Hickory Flat location and them calling her, she reluctantly said she would check me in. She was rude and was not helpful at all. All in all it took me over an hour to return this vehicle. I do not know if she just did not want to check me in or needs additional training.

Rickey Joe A. on

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This was a very clean handoff from start to finish.

JOHN B. on

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I had to load and unload car transporter by myself because they said they didn’t know how to do it ! Terrible service and I walk with a cane .

jack s. on

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Inside was not clean