Customer Reviews for BP Bridgeville
(U-Haul Neighborhood Dealer)

192 reviews

18705 Sussex Hwy   Bridgeville, DE 19933

(302) 721-6064

Location Hours

  • Mon-Sun: 7 am - 9 pm

Services at this Location:

Contact Us

(302) 721-6064

18705 Sussex Hwy
Bridgeville, DE 19933

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The location was not a problem at all how ever u-haul schedule was wrong for putting me at a pick up location they choose causing extra mileage that i had to pay for unfair to me as a customer feel as if it is a way to scam more money from customers !!!!!!! Very DISAPPOINTED

BLANCHE J. 
Rating:
2.0

The windshield so so dirty, it was actually hard to drive. The seat would not adjust and the seat belt was way too hard to put on. The store clerk was unattentive to say he least, as he seemed somewhat put-out and bothered that he had to print out the renatl contract. He also listed the rental time as 6 PM( I arrived at 6:22 pm) when it was actually 6:30 when I finally left with the truck.

Linda L. 
Rating:
5.0

Nothing it so simple and easy I or you cannot make it any easier or painless

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

BARBARA F. 
Rating:
5.0

This was an excellent experience.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

ANGELA G. 
Rating:
3.0

Customer did not leave a comment.

APRIL B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

No suggestions at this time. Thank you.

sandra E. 
Rating:
4.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

Aaron F. 
Rating:
5.0

Customer did not leave a comment.

Alvin B. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

zachary B. 
Rating:
5.0

Customer did not leave a comment.

Virginia T. 
Rating:
4.0

We had to drive over an hour to this location which was not our first or second choice. Perhaps you could work a little harder ensuring vehicles are placed evenly within your distribution area.

Sharon B. 
Rating:
5.0

Customer did not leave a comment.

PAMELA O. 
Rating:
4.0

Customer did not leave a comment.

PETER V. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
3.0

Customer did not leave a comment.

GARY J. 
Rating:
5.0

Customer did not leave a comment.

DANA E. 
Rating:
5.0

Customer did not leave a comment.

JOHNNYRAY T. 
Rating:
3.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

RITA H. 
Rating:
3.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

I need a receipt

Carrie K. 
Rating:
3.0

found hypodermic needle in parking lot.

PAUL G. 
Rating:
5.0

Easy drop off location.

Robin H. 
Rating:
4.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAMCHARLES H. 
Rating:
5.0

Nicely

Doris P. 
Rating:
5.0

Nothing everything was great.

HOWARD H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
5.0

Guy was fantastic

James C. 
Rating:
5.0

Great people

James C. 
Rating:
5.0

Clean trucks they smell horrible

Taysha D. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

dennis S. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
3.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

All was good and they didn't waste my time. Thank you

Guy H. 
Rating:
3.0

Customer did not leave a comment.

Doug R. 
Rating:
5.0

Customer did not leave a comment.

CHUCK F. 
Rating:
5.0

Every thing went Great!!

Ronald M. 
Rating:
3.0

Customer did not leave a comment.

joseph T. 
Rating:
5.0

Easy drop off. Process was very efficient.

Tammy G. 
Rating:
4.0

I was redirected via email to a location out of the way after making an online reservation to pick up a another location. I paid extra mileage needlessly. The young man was very patient and professional. He gave me outstanding customer service.

constance J. 
Rating:
2.0

U-Haul was not cleaned or even wiped down beforehand. With Covid upon us, why wouldn't they provide that service is beyond me.

Theresa J. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

the edge of the ramp are very thick, it should be narrower or more flat , to make things easier to climb

christian V. 
Rating:
5.0

Customer did not leave a comment.

Rebekah V. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
4.0

Customer did not leave a comment.

john S. 
Rating:
4.0

Make sure that the equipment is where it's supposed to be when. I was sent to pick up trailer at 2 different locations my guaranteed reservations weren't worth anything and because of it I lost valuable travel time

Dana B. 
Rating:
5.0

Customer did not leave a comment.

eric S. 
Rating:
3.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Convenient location. Fast and friendly checkout.

James M. 
Rating:
5.0

You have so much that you need to do. I don't know where to start

Roger F. 
Rating:
5.0

Customer did not leave a comment.

Marshal H. 
Rating:
5.0

Customer did not leave a comment.

deshields F. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Dirty trailer, had to hook up myself.

Darlene C. 
Rating:
5.0

Very nice man,he was very helpful. Wish he was were I started to rent.from.

eric S. 
Rating:
5.0

Customer did not leave a comment.

Delino C B. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Nothing needed customer service was great. I highly recommend.

Catherene P. 
Rating:
1.0

They stole my money ????

Keyana F. 
Rating:
5.0

Customer did not leave a comment.

Bob G. 
Rating:
5.0

My entire experience from reservation through drop off was excellent. It removed a lot of stress that I would have had to experience.

Sharon D. 
Rating:
4.0

Make the online pickup process faster and more user friendly. Was not a fan of it.

Darius B. 
Rating:
5.0

Customer did not leave a comment.

Alessandra P. 
Rating:
5.0

Great Service

Tanyell M. 
Rating:
5.0

so very easy to contract the trailer, so very easy to picket up. Then without asking I was helped in hooking it up and checked the trailer out with me.

David K. 
Rating:
5.0

nothing

jeff Y. 
Rating:
5.0

Customer did not leave a comment.

Daryan C. 
Rating:
5.0

It was easy and they made sure we only got charged the amount we traveled as we have a much higher mileage rate. Thank you for you honesty ??

Joanie R. 
Rating:
5.0

Customer did not leave a comment.

Sherri D. 
Rating:
5.0

Customer did not leave a comment.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

Daniel N. 
Rating:
4.0

Customer did not leave a comment.

Angie S. 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

Customer did not leave a comment.

Kierstin S. 
Rating:
4.0

The brake light on my rental was ragged and torn but the service personnel gave me a new wire to use.

EMERSON P. 
Rating:
5.0

Customer did not leave a comment.

MIKE T. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Judson W. 
Rating:
4.0

The vehicle was not clean. There was trash on floor. Cup holders were wet & sticky. I had to clean interior when I go home before we began loading.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Stephen V. 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
5.0

Nothing.. He helped me big time to discount and drop my trailer

Gary S. 
Rating:
5.0

Customer did not leave a comment.

sharon M. 
Rating:
4.0

Customer did not leave a comment.

hilary K. 
Rating:
5.0

Customer did not leave a comment.

Patti C. 
Rating:
5.0

Customer did not leave a comment.

bettie K. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top