We were treated timely and fairly. We will use the location again.
Matchett B
Customer Reviews for Bp Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
BP gas station. I picked it up at the gentlemen. There were both very polite, cardial and helpful amazing place to do business.
STEPHEN MGreat staff
TYLER HGeorge was amazing
LAUREN SPrice is high for mileage, but overall a good place to rent. Staff is very friendly.
ADAM FVery good service
ADRIANA SVery friendly people and greet customer service
ROBERTO SKeep servicing as you did me.
PETER RGeorge was especially friendly and helpful, as was other staff. We really liked the empanadas that we bought there too.
JESSE PGeorge was an amazing help, so friendly and so kind. After u haul changed my pick up location 2 times, both further and further from my destination, he defused my previous frustration.
AMY DGeorge is Great Helpful Great Attitude best u haul rental ever
GARY SDon’t need to do anything great location. Customer service rep was great respectful you exactly what he was doing.
MARK LGeorge made it easy to move through the rental process. Very pleased with the experience.
RENEE SMy experience was one that I would recommend to everyone..
EMMANUEL MVery reasonable.
MARILYNE WHe was very nice and very helpful
MARILYNE WUsed this location a few times, now.
Philip SQuick and easy to work with. Truck was almost new and in great condition
CYNTHIA MI’ve used this site for drop-off/return many times. Very helpful as U-Haul corporate has issues which NEED IMPROVING!!! I selected this return site during online reservation and at time of rental. Screenshot of the online reservation and paperwork at time of rental prove this. I need that location due to hours of operation for a timely return U-Haul changed return site without telling me - but that’s no matter because i did NOT AGREE to change in location. Thankfully, this location was able to assist me and accept my return! It takes two parties to change the terms of a contract! SHAME on U-Haul. I have used u-Haul many times. However, this experience gives me great pause before using again, as I may not be so fortunate to have things resolved the next time
DAWN SThe staff at BP Food Mart were very helpful and kind. I would definitely go back to this location to rent a UHaul or just to get gas. Great service.
Kelvine MPick up and drop off were both quick and easy.
PHILIP SI was told I was going to be given a cheaper rate because I needed smaller truck and was available so I charged higher than expected I only had truck 3 hours
Melvin Mvery nice and prompt in return
Eugen CMOVEwithMOM.com .. Loves Uhaul!
GLORIA BEverything from the vehicle to the customer service was EXCELLENT!!!
Daphne FRep at BP station was extremely nice and personable. Made the experience pleasant.
Robert BMOVEwithMOM.com 👍👍
GLORIA BCouldnt get the self pickup to work. But BP person was there early and helped me out.
David AThey were great last minute move and was able to get a 26 truck no extra charges
JAMAL DThe first truck he gave me check engine light was on. The straps for my car on trailer kept moving and were a pain had to be checked all the time. I really hoped that he didn't give me that first truck because I was a girl and he didn't think I would notice.
SueAnn EGas tank not full, windshield was taped on and covered in love bugs
gerald rVery proficient and friendly agent. Highly recommend this location!
Mark SGood people and easy to work with!
William RGreat service
Severn SLocation was great. App was not working. Didn’t get my dolly. It was already a stressful day and U-Haul made it harder.
Lisa BThanks. Excellent.
Bolivar CVery nice owner and helpful!
Seth HFriendly and fast service. Thank you.
John WBP Land Olakes owner/manager has personally taken the art of customer service to the next level, befitting ilof executive marketing or managing opposed to a POS transaction. It's no wonder - as I found out he was indeed a retail General Store Manager in the past....
Daniel GMy favorite location to rent from
Stephanie VFast and friendly guy. Thank you!
Miriam VThe AC did not work in the truck i was give at 12 noon temps were in the 80. So no i was not satisfied with my rental.
cloyde CThe vehicle ran great. Cold ac
Theodore BThere was a large hole in the gas tank that we were not aware of, so when we tried to fill up the tank it was spilling out gas and we had to ride the whole way back inhaling gas fumes and got sick.
Holly Igreat customer service
Joseph MN/A
Sammy SNothing!! Gohar was very professional great customer service!
andrew gMy friend lost his phone here. Associate said he would check the truck and call back but he never did.
Amanda OWe used a 20' moving truck to move our household goods from FL to Louisiana. Awesome gas mileage! & no problems.
Jennifer GAll the truck is not cleaning inside and outside some thing for my house is damage for the dirty truck this location give me
Ileanexsis Sgood service
Reinaldo PVery efficient and professional service would highly recommend and use them again..
EMMANUEL MWalked in without a reservation and was still able to get a truck in great condition. The man/owner helping me out was super quick and very kind!
lynzey bVery friendly associate. Location very convenient. Check in/out was very easy and fast. A+ location!!
Blake AGiven a truck with check engine light on. Also didn’t do a proper check on the vehicle and had it break down on me on, the mechanical issues caused it to use more gas, on top of extra charges. I’ve been to this location multiple time and this is absurd.
Joshua O