Customer Reviews for BP Redan

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BP Redan

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CHRISTIANA A. on

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I got everything that I needed.

Quashandra D. on

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Make sure the things people request are there before they pay for them

Kerri P. on

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If your hours begin at 930 am. Be there. That's my only complaint.

Anthony B. on

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Customer did not leave a comment.

LaTasha J. on

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Customer did not leave a comment.

Oscar L. on

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9:30 am pickup time Location didn't open until 10 am. No one at location until after 10:30 am. Truck had a live cockroach in truck. I would like to be compensated for the late pick up.

DARNELL A. on

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Keep giving great service I think the trucks and Service was 100% Thanks!

glynette p. on

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Im not satisfied at this time due to being over charged for and extra day i didn't keep

David T. on

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The physical location was filthy and dangerous. I had to sit in the truck for 20 minutes while a riot took place blocking the key return slot. People were bleeding and cars were being used to block the exits. This was Shameful. The truck was filthy. Trash, cig butts. And stains all over the seats. This operators franchise should be pulled. And shame on you for putting people in danger. This location is a sewer.

Michael M. on

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Customer did not leave a comment.

Alex J. on

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The truck needs new wiper blades badly

brad b. on

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Curtis J. on

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Adele L. on

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Obrin G. on

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Traquita H. on

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This Redan location was very unprofessional and very rude. I made an reservation for a U-Haul. For 12am. I was able to get keys. But the location supervisor had a pad lock on the truck. We were unable to use the truck. I called customer service several time to get the problem solve and they were unable to get in touch with the store supervisor. I paid my money as a loyal customer and we was treated with some much disrespect from this location. This location customer service is poor. And Needs help with how to treat a customer. It was inconvenient for me and my family that we couldn’t get the truck for the time we reserve it and after we paid our money. So not only was I not able to get my truck. I also add and Dollie to my contract and this location didn’t have the equipment I need to move.After I’ve paid for it.

latonya w. on

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Always have someone on site/ present to handle/attend to the U-HAUL Customers It would probably be a good idea to train more employees

DENISE B. on

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I had a great experience, I would recommend that location to anyone!! Thank you.

Kaliah S. on

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Customer did not leave a comment.

Channell S. on

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Over priced

Eric G. on

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Requested location close to my office...had to travel over 40 minutes to pick up truck. Added over an hour and a half to my trip. Need better communication on fact that pickup location is dependent of inventory. Email I recieved had that information in fine print. From now on will only rent by calling location not using online or 1-800 number.

Franklin H. on

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better pricing and lower mileage rate

Emilio T. on

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When I arrived nobody gave info and the person in charge of the business was not there. I need to wait 30 min waiting for somebody to help me.

Arlene M. on

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Customer did not leave a comment.

leyah r. on

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Jakeia A. on

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They were great. It was quick easy and smooth.

ROSETTA C. on

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Customer did not leave a comment.

MONIQUE R. on

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The customer service was nice and friendly. What made me uncomfortable, was the people hanging out in front of the gas station.

Debra h. on

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Customer did not leave a comment.

Thaddeus S. on

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Service was great.

Ennis W. on

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Nothing the service was very good and price wise very affordable.

Costallionus F. on

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Customer did not leave a comment.