Customer Reviews for BP Storage Ellis Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BP Storage Ellis Rd

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Paresh C. on

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Paresh C. on

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Excellent......

michael S. on

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Andrew B. on

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The location failed to provide either tool purchased.

paresh C. on

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angle R. on

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Very good service!!!! Thanks

paresh C. on

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paresh C. on

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Jose D. on

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Customer service is horrible. Got disconnected three times before I got assisted an hour later than my pickup was scheduled for. The location closed at 4pm but my pickup was for 8pm so why on earth would my reservation not be established as 24 hour anytime pickup? I stood in the cold for an hour yelling at stupid agents who kept transferring me to a closed department. And then I got charged $10 for a furniture dolly that I didn’t receive and no contact from customer service to confirm a refund. Instead I got a random $7 charge after I returned the truck. I’ll never use uhaul after this experience. I’d rather carry my furniture myself or hire 2 guys and a truck than reserve or trust uhaul with my belongings or myself ever again.

angle R. on

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Nicholas K. on

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Dolly was not in back of truck as ordered.

paresh C. on

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Good service!!!!!

Richard M. on

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Adrienne R. on

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Stephen R. on

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STEVE U. on

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Everything was great and we had no problems at all. Nice and new equipment means more comfort and better fuel mileage which saves us money. We will most definitely be back for our next trip.

ROBERT B. on

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