Customer Reviews for Back Porch Antiques

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Back Porch Antiques

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kelley m. on

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we had an impossible time with uhaul before finding this location on our own, once we did they were great, but uhaul let me reserve a truck that didn't exist at a different location, that location moved my reservation 30 miles away to what they said was the next closest. thank god I didn't believe that, and I found a closer one on my own. we didn't need a 26ft truck, but that's all they had, so we also lost money mileage and time, but at least we finally got a truck and the enormous at the final location were great

BARRY F. on

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Customer did not leave a comment.

LLoyd B. on

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Would recommend giving directions from Morehead to this location. I drove an additional 40+ miles because my phone was not working. Everything about the drop-off location was A+: friendly and helpful staff, clean facilities.

MELISSA T. on

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This location is in the middle of nowhere. It is outside of town in an area without gas stations etc. Cellphone signal is difficult to get so makes 24/7 share difficult to use. Customer service is excellent just bad location.

james b. on

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have more units available

billy w. on

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Customer did not leave a comment.

Chandler W. on

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There is no need to improve on perfection. The dealer did everything to text book uhaul greatness. They took the time to help my son who is away for college and walked him through the pick up process even explaining the truck and contract to him. When your family is far from home, you can only pray they run into people as great as the people here. Thank you for your wonderful service

mary w. on

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This was an excellent UHaul. They did everything they could to help our program secure a UHaul that we needed. They were easy to work with, polite, professional, and all around excellent business. I look forward to working with them again in the future.

David B. on

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Kerry J. on

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david m. on

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Mike B. on

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Matthew L. on

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Firat time ever renting and it was a pleasant experience and the ladies who rented to me at Back Porch Antiques was so nice and very helpful!! Will definitely use Uhaul for all my moving needs!!

Thomas R. on

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Customer did not leave a comment.

Karen S. on

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no one was there at drop off wednesday mid day

Weylin F. on

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Very pleasant rental experience.

RACHEL C. on

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Best simulated antiques (primitives) in town....

Brittney C. on

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It was a mess to return the truck. The site kept crashing on me upon the return and refused to accept my card, making me worry about getting charged more for late fees.

RANDALL J. on

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Great rental experience!

Harry T. on

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I first of all am disappointed. I called the Grayson Ky. U-Haul rental place and ordered a 26' truck and was told it would be held for me to pick up on Saturday after 12:30 pm. When I arrived not only did they not have the truck they didn't have any trucks and to find out I had to drive to this location to pick up a 20' truck not a 26' truck. The people at the Morehead U-Haul were excellent and very courteous and great to work with. The truck was in need of maintenance, it made a squealing sound when driven. although I was given a vip voucher that took off $40.00 for my inconvenience I am very dissatisfied with U-Haul and will not rent from your company again. This being said my decision has nothing to do with the employes from Morehead Ky. store they were great.

Isaiah M. on

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You’re service is complete s&%$ I was charged twice for one and now you’re tryin to haggle 88 dollars from me because a late payment h^%$ f*^&%#! no you’re trash m*^&$#&^*#%$ charge a person once for a service and I payed both the first payment on time? Like what the f^%$ is wrong with you all

Jerrad B. on

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Customer did not leave a comment.

Jeremy M. on

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No comment for improvements, just for sustainment. For starters, their hospitality is unmatched; kind, professional, nice, and VERY helpful. Also, they are military friendly. I til I rented from them, I wasn't even aware that they provided this service. Now that I know, I will be sold recommendation for this service in the future.