Customer Reviews for Backyard Creations

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Backyard Creations

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Remi Pascal J. on

Rating:

Great service from Knoxville, TN to Lake Placid , NY.

katherine M. on

Rating:

The representative was so friendly and processed my rental very quickly. Even though the truck was dirty inside and the location is rustic, I would still recommend the location due to the representative that worked with me. He was great!

CAROLYN L. on

Rating:

Customer did not leave a comment.

Ken W. on

Rating:

Staff was friendly, and provided excellent customer service as they helped correct a mistake in billing.

James b. on

Rating:

The gentleman Dave was so very nice.

Remi Pascal J. on

Rating:

Excellent, friendly, helpful service.

dewey d. on

Rating:

Customer did not leave a comment.

Gordon S. on

Rating:

The owner of this site is what made the experience great. He was super helpful, and patient with me getting a truck from a friend to pull one of his car haulers. The car hauler (full ride type), was very nice and well thought out.

Jameson R. on

Rating:

Customer did not leave a comment.

Christy B. on

Rating:

Mileage estimate was way off, so we were charged for extra mileage. Not happy with hidden charges that show up at the end of the uhaul experience.

JASON M. on

Rating:

Customer did not leave a comment.

Robert G. on

Rating:

David is the most friendly individual, it was a pleasure doing business with him!

Sheri P. on

Rating:

Great Service!

MARK F. on

Rating:

Customer did not leave a comment.

MIKE H. on

Rating:

Customer did not leave a comment.

. on

Rating:

Helpful, thorough Great service

Feather W. on

Rating:

The only problem I have is I picked up the uhaul a little after 7pm and returned it the next day at 4pm and yet they still charged me for a second day! How can I be charged for a second day when I didn't even have the equipment 24 hours and the shop was opened when I returned it!

Indya L. on

Rating:

Customer did not leave a comment.

GENE B. on

Rating:

Great customer service. Great to do business with.

Jacob W. on

Rating:

Customer did not leave a comment.

Jonathan B. on

Rating:

Customer did not leave a comment.

PATRICK B. on

Rating:

Customer did not leave a comment.

JENNIFER P. on

Rating:

Customer did not leave a comment.

greg a. on

Rating:

Don't change a thing. The owner/operator was fantastic.

Pam H. on

Rating:

Customer did not leave a comment.

STEVE K. on

Rating:

Great Service, New/Clean Truck, Quick return. Will Use Again.

MARY S. on

Rating:

Customer did not leave a comment.

JASMINE G. on

Rating:

Customer did not leave a comment.

Chimalum O. on

Rating:

Customer did not leave a comment.

Wayne S. on

Rating:

Friendly and fast service. Was happy and very helpful. Would definitely use this location again.

drlene t. on

Rating:

Customer did not leave a comment.

JOE R. on

Rating:

Customer did not leave a comment.

Sandra H. on

Rating:

Customer did not leave a comment.

WAYNE D. on

Rating:

Keep up the good work

Carol G. on

Rating:

Customer did not leave a comment.

Virgil w. on

Rating:

The guy here was very nice an extremely apologetic about my experience with the other guy and thanked me for bringing it to him even though it was not what I had planned on.

victoria h. on

Rating:

Customer did not leave a comment.