Customer Reviews for Backyard Mini Barns

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Backyard Mini Barns

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

JOSEPH Z.
Rating:

The online rental needs work, and who ever is training the online service representatives should be fired

Chris C.
Rating:

Truck was absolutely filthy, I was charged for the packing pads but they were never provided. And despite three messages left with U-Haul service and the location the bill still came through reflecting the packing pads. The contactless rental that is supposed to take a few minutes took almost an hour to secure the truck

Kim S.
Rating:

Make sure the vehicle is clean on the outside as well as the inside. And make sure all the fluids are full in the vehicle. You're online process needs some work. There was no one to get me the combination for the lock box. Nor direct answer to what lock box the key was in.

Thomas S.
Rating:

The lady at the pick up location was excellent The location was 35 miles from my home not 6 miles uhaul Lodi CA

Arielle R.
Rating:

Customer did not leave a comment.

Woody N.
Rating:

Didn't know it was a drop off very convenient since we live in town!!!

Don M.
Rating:

Customer did not leave a comment.

elias F.
Rating:

Customer did not leave a comment.

Yvonne C.
Rating:

Customer did not leave a comment.

SHAWN O.
Rating:

Customer did not leave a comment.

Scott A.
Rating:

Customer did not leave a comment.

David B.
Rating:

I was actually able to find this location and a 20 ft truck thanks to Brittney from the call center, it was all very last minute in tue busiest time of the year. I walked in to pick up the rental, filled out some paperwork and was on the road in a few minutes. The young lady who helped me was fast and very kind. We were able to get our move done (exhausted as we all were.) Would recommend this location to anyone needing to relocate!!

No reviews have been submitted for this location.

Back
To Top