I was sent to the Deadwood Avenue location. The Deadwood Avenue location had no pickup trucks so sent me to Badlands Motorsport which had no pickup trucks either but had a 10' truck which was filled with dog hair, empty and spilled drinks. The gentleman wiped it out and even loaned me his phone charger. When I went to pick up my load, they were unable to load a covered truck with one entry point (which is why I ordered a pickup). I returned the truck immediately, & was still charged a full day and mileage. I want my money back. This was ridiculous. Both my husband and son lost school and work time as a result of the runaround.MICHELLE T.
Customer Reviews for Badlands Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was hard to find the location.Joshua W.
Sweep out the back of the truck.Clayton L.
Customer did not leave a comment.Janet S.
Fees for returning after hours are ridiculous. I paid $20 to put the key in a box. There is no logical reason for that. Also you advertise .19 cents a mile but it's actually $1.09 a mile. When I reserved the truck, I was quoted over $50. I ended up paying over $140 for the truck, 40 miles. The location where I rented the truck was fine- no issues there. I'd never recommend uhaul again simply for the ridiculous fees.Kenneth A.
Customer did not leave a comment.EDMUND M.
East St Pat put down the wrong gas indicator so we were charged for their mistake. Thank God my husband gook pictures of the gas indicator. That was a mistake they made that almost cost us nearly 130.00 dollars.Byron R.
Customer did not leave a comment.Lori B.
The last 2 yimes I've rented uhauls they have been very dirty at pickup and I have to spend a good amount of time and money cleaning them for my turn in. I don't appreciate having to clean others messes also.KAREN M.
Customer did not leave a comment.HERBERT A.
Customer did not leave a comment.Dawn D.
Customer did not leave a comment.BRIAN P.
Customer did not leave a comment.TIM P.
Trailer wasn't ready at appointment time. Staff didn't understand the technology to check me in. Got the trailer home, found it was full of moving blankets and appliance dollys. Had to return to have them unloaded. Entire process was frustrating.william A.
Had to wait a few minutes to check-in, not a huge problem, just a minor nuisance.NORMAN C.