Customer Reviews for Baker Auto Sales LLC
(U-Haul Neighborhood Dealer)

40 reviews

4515 Dixie Hwy   Saginaw, MI 48601

(989) 607-9383

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(989) 607-9383

4515 Dixie Hwy
Saginaw, MI 48601

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nice new equipment! Best experience

RICHARD LYDELL W. 
Rating:
5.0

The gentleman that processed our rentals as returned was extremely pleasant and we had a great conversation. Our return experience was effortless and we left this location with a smile!

CHERI S. 
Rating:
5.0

This owner operator was the best I have ever dealt with.

John W. 
Rating:
5.0

Customer did not leave a comment.

Teaghen S. 
Rating:
2.0

Go somewhere else

Jeff L. 
Rating:
5.0

Don't gouge on rental charges. I wont use Uhaul again.

JAMES L. 
Rating:
1.0

Customer did not leave a comment.

CLIFTON EDWARD G. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

KWANNA SHANEIL-N M. 
Rating:
4.0

Customer did not leave a comment.

LAURIE ANN R. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Have more truck's available.

RANDY LEONARD T. 
Rating:
5.0

Customer did not leave a comment.

Michelle E. 
Rating:
1.0

Do not give this man your personal information. He broke into my home and stole from me!

Marisela L. 
Rating:
3.0

Truck cab was dirty , smelled like weed.

ALAN PAUL J. 
Rating:
5.0

Customer did not leave a comment.

CLINTON JAMES H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS H. 
Rating:
5.0

Customer Service was good and equipment was clean and properly maintained.

DARRYL ROY S. 
Rating:
1.0

The office was closed when I arrived at scheduled time. Had to hook up trailer myself and pay online. Then they charged me for “Safe tow”, which I didn't want. I have disputed that charge for $16.95. They don't answer the phone. Terrible experience!

Raymond S. 
Rating:
1.0

I was charged over $63.00 for a 10' truck that is only $19.99 a day and that I only drove 25 miles at .79/mile. I reserved online and it had insurance options for my rental. It wouldnt let me not choose one but during the review of my cart I could cancel it out and I did but i was still charged $14.00 for it. Even after that im not sure how my total was $63. I wont rent there again even though it is the closest location to my house.

TRISTA MAY M. 
Rating:
1.0

They were supposed to be open. They were closed all day. Tried to leave a phone message letting them know I left my car there. Got a message about Covid and couldn't leave a message because the mailbox was full. Couldn't check the truck in on my cell phone because it wouldn't register the location. Tiny old building and tiny parking lot. No way to get assistance. I would never go there again.

ROBERTTRENTON N. 
Rating:
5.0

Everything was great.

LAURIE L. 
Rating:
4.0

Agent was pleasant and helpful. Everything went smoothly, which is what we should expect. I would rent through him again.

GARY LEE O. 
Rating:
5.0

Customer did not leave a comment.

ERIC CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

GWENDOYLN M. 
Rating:
5.0

You did a GREAT job! Thank you for all of your help! You went over and above all I needed.

LARRY F. 
Rating:
1.0

Customer did not leave a comment.

AARON F. 
Rating:
5.0

All good

COOPER BRIAN W. 
Rating:
3.0

Provide a training course for this particular position at U-Haul

TOSHA MECHELLE S. 
Rating:
5.0

great service very helpful

JESSE JAMES R. 
Rating:
5.0

Customer did not leave a comment.

TAIYSE LOUISE H. 
Rating:
3.0

Office needs some improvement

JULIE ANN D. 
Rating:
5.0

The guys were super helpful with getting me my trailer and helping me with questions I had. 10/10 would recommend.

LEVON DEAN G. 
Rating:
5.0

Gregory was very professional and helpful throughout the whole rental process.

DEBRA FAY G. 
Rating:
5.0

Thanks

REGINAL LAVAL S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT JAMES F. 
Rating:
3.0

Customer did not leave a comment.

KELLY SUE P. 
Rating:
5.0

Great customer service

KATHERINE F. 
Rating:
3.0

Customer did not leave a comment.

MANUEL JAMES S. 
Rating:
3.0

End location helped with unhook, quick inspection, & helped sort out e-mail/contract snafu from pick-up location.

boyden D. 
No reviews have been submitted for this location.

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