Service was excellent.Richard P.
Customer Reviews for Baker Moving & Storage
(U-Haul Neighborhood Dealer)
New Salem, PA 15468
Services at this Location:
- Mon-Fri: 9 am - 2 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/7/2021 - 6/30/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.AARON S.
The owner was friendly.Craig B.
Word of caution! Call and verify before you go. System designed to work "(IF)" person returning truck to the location you are picking up from actually returns the truck. Call center staff was very helpful finding another and new pick up location was able to meet our needs at the last minute.mark Y.
Andria has amazing customer service. She was kind, helpful, and a joy to do business with. The truck drove very well. The only concern I had was that the seatbelt seemed a bit extra restrictive. I will definitely be renting from here again.Sara M.
Customer did not leave a comment.William W.
The building is in disarray and a customer can't even get into the office because of the junk laying around. The personnel was friendly and the drop off transaction was also quick and efficient.Justin H.
Hole in the wall place with super nice people.Matthew H.
Talking about extra Mile They did it all They help me with everything thank you very much for all your help Really appreciate your guidance and your help ThanksPriscilla R.
Customer did not leave a comment.Barbara K.
Customer did not leave a comment.Steven M.
Dropped off after hours, but plenty of space to park a large truck.Daniel O.
Rural locationEdward E.
The equipment was well maintained and was ready before our scheduled pickup time, but attempting to communicate with the location was nearly impossible.Micheal C.
Customer did not leave a comment.JOHN K.
The gentleman at Baker's was nice. My issue was with UHAUL corporate or regional office for substituting locations hours before the rental moving the pickup location from a half hour away to an hour away. This is not the local stores fault but corporate.Endy R.
Second time renting from here, took good care of me both times. A+Peter V.
Customer did not leave a comment.Edward R.
Customer did not leave a comment.Ken H.
Customer did not leave a comment.Rex M.
Customer did not leave a comment.douglas S.
maybe tell them that there will be a verbal verification. I had to call someone that just came out of surgery over the past few days to verify my identity even though I had my license and credit card with me. If I would have known this was a requirement I could have had someone ready early on the weekend to assist me.Mercedes P.
Patrick Dyer is outstanding and very professional from Baker Moving and Storage. Your company needs more employees with his qualities.William S.
it was too far for me but the only location for the item i needed.daniel N.
This has nothing to do with new Salem location and everything to do with the poor customer service that you offer I was sent around three different times searching for a 15 foot truck that I was told that was going to be there in Brownsville and I went out of my way searching for a appliance dolly the customer service was ridiculous !!!PLES J.
Please try to get better rates to use the truck for less than 4 hrs and mileage The 19.99 gets you nothingThomas E.
Customer did not leave a comment.EDNA B.
Best customer service I've seen from a uhaul location anywhere near meKori S.
Patrick Moser was outstand! Excellent customer service skills!Cherie V.
Patrick was very nice and helpful. I definitely would recommend this place to anyone.Lisa Z.
Nothing. All went well!Ken M.