Customer Reviews for Bales Online Auctions
(U-Haul Neighborhood Dealer)

32 reviews

6901 Center St   Windsor Heights, IA 50324

(515) 265-4411

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(515) 265-4411

6901 Center St
Windsor Heights, IA 50324

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great location; simple mobile rental, check-in and return.

Jason K. 
Rating:
5.0

N/a

Bill S. 
Rating:
2.0

I dropped the trailer off on Sunday when the store was closed, so I did not interact with any personnel. The 6x12 trailer was quite heavy and there was nothing to rest the trailer on, and I was afraid I would drop it. I took a Halloween decorative box and used that to rest the trailer tongue on. It would be helpful in the future to give instructions as to how a heavy trailer should be left after hours. The building and site looked to be in disrepair from the outside. Given these, I would not recommend this particular U-Haul.

JENNIFER H. 
Rating:
3.0

Nothing everything went very well! Gary

JANET H. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

This was a drop off location. It was to close at 5 according to web information and what was posted on the door. I called about 4:45 to say I was about 4 mi s away and unloading and would be done to drop off about 5:05 if they could wait on me but no answer. Called again at 5:53 when I was on the way.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

Customer did not leave a comment.

charles Y. 
Rating:
3.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Dustin G. 
Rating:
3.0

Location was closed when posted time said they should be open

Michael H. 
Rating:
5.0

Equipment was not cleaned before I picked the truck. But the truck drove great. I assume maintenance has been kept regularly.

William K. 
Rating:
3.0

Customer did not leave a comment.

greg D. 
Rating:
3.0

I am due a refund of $10.00 for Furniture Pads (12) which I did not request nor receive which can be verified by Gianni Gibbs, General Manager, at the 101 63rd St Office where I had to pick up dollies from after picking up truck, which was dirty as I could barely see out the windows, at 6901 Center St, Bales Online Auctions, where I dropped truck off and dollies (2) on back of truck as there was no one at this location at 1:45 pm today.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Mat B. 
Rating:
3.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Very easy to work with. I like the online services

larry F. 
Rating:
1.0

Was a joke! Gave me the keys, said he would email the contract and that was it!

Michael K. 
Rating:
4.0

Customer did not leave a comment.

Meghan B. 
Rating:
5.0

Customer did not leave a comment.

Ricke W. 
Rating:
3.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

christina B. 
Rating:
4.0

Truck with backup camera was very helpful

Andrew J. 
Rating:
5.0

Customer did not leave a comment.

Carson M. 
Rating:
3.0

Online check-in procedure and return procedure seemed overly complex and took too long.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Sylvia L. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Everything was easy and smooth process..I've always had good experience with Uhaul..??

JANA N. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
No reviews have been submitted for this location.

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