Great PeopleBrian H.
B&B Investments Riverside Dr
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people were great but I'd like to know about the 100$ deposit before I go to the location. And it's been a week and I was told it was going to be automatically deposited into my bank and still nothing. I honestly wouldn't recommend uhaul to my friendsMichael M.
Customer did not leave a comment.larry S.
Customer did not leave a comment.Marc Louis K.
Customer did not leave a comment.jonathan S.
Great experience all around! Friendly staff!Ryan K.
Customer did not leave a comment.Dylan R.
Customer did not leave a comment.Chris S.
We reserved a 10' truck from this location and when we arrived they informed us they didn't have the truck and it was at another location. So we had to drive out of our way to pick up the truck, delaying our move. Also, this place was REALLY slow in processing customers. It took us 30+ mins to pick up the truck in the morning, it wasn't at the location, the dolly I paid for was forgotten and the man didn't seem to know how to work the computer. Dropping the truck off took another 45+ mins because he didn't know how to remove the dolly charge, and he told us he would remove 20miles from our mileage since we had to drive the truck from a further location, and yet I don't think it was applied. The man himself wasn't rude or anything but he never seem apologetic that people kept showing up yet no trucks were available despite people reserving them. I originally reserved a 15' truck that was changed to a 26' truck which is ridiculous because I booked week in advance. â€œWe are busyâ€ isn't an excuse when I reserved the truck I needed and didn't receive it. All around bad time and it seemed like every customer there was very displeased as wellPaul R.
Customer did not leave a comment.martin H.
Service was friendly and fast.Cortez G.
The truck had not been fill up with gas before we left but we did return it with more gas than what we started with and then got charge again for gas....Paul D.
Customer did not leave a comment.Ian David B.