Customer Reviews for B&B Towing-Spokane Valley

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&B Towing-Spokane Valley

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Jim M. on

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Customer did not leave a comment.

Rodney D. on

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Nobody was there when I dropped off truck and auto transport.

steve s. on

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Nothing.

Michelle J. on

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there was a mix up they took care of it

MARK P. on

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The place was very run down and no one was there the first time I went, but the second time there was a very nice and helpful young man. It was not a big problem to go by twice.

mathieu e. on

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Ron A. on

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Richard R. on

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Tyler S. on

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Brent P. on

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Larry E. on

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This was hardly a U-Haul Distributer. This was a filthy wrecking yard. The so-called U-Haul personnel were rude and late opening up the store. The building was filthy, and run down with massive paint peeling all over the facility. The windows were covered with cardboard and also filthy, inside and out. The office was in disarray and also dirty as can be. There was only (1) truck, a couple small trailers, and some car dollies only, surrounded by wrecked cars and scrap, and weeds. The 26' truck I was about to rent was not clean (the operators said that it had been there for a few days). The windows were so dirty that I could not see through them. I had to stop, away from their wrecking yard, just to wash the glass. The interior was layered in dog hair and again, filthy. As a long term customer of U-Haul (over 40 years) this is not what I expect to encounter at a U-Haul location. I rent from U-Haul, an average once a week. Please address these concerns. BTW.. As I was waiting for my paperwork, I noticed a plaque on the office wall. It said "Top 100" U-Haul locations. .....What a joke... I will NEVER support this U-Haul location, and will notify my vendors and suppliers the same message. Sincerely Customer Portland, OR 97232

Steve N. on

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Tonya P. on

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