Customer Reviews for B&L Rentals & Inflatables Inc
(U-Haul Neighborhood Dealer)

241 reviews

213 Willis St   Batesburg, SC 29006

(803) 532-4739

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(803) 532-4739

213 Willis St
Batesburg, SC 29006

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Patrick J. 
Rating:
1.0

Customer did not leave a comment.

Carl T. 
Rating:
5.0

Customer did not leave a comment.

Wendy C. 
Rating:
5.0

Customer did not leave a comment.

Grig S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan A. 
Rating:
5.0

The actual locations and truck were fine, but the “reservation” system is garbage. I'm sure you guys have heard this countless times. I reserved my truck a week in advance, assuming that would mean the truck would be there for me when I needed it. A representative called me at 7pm the night before a 7am pickup appointment saying the closest 15ft truck was 40 miles away and the location didn't open until 9am. I was offered a truck for pickup on Monday (2 days away) by which time my lease would have expired and I would be unable to access the apartment! Your representative also offered me extra miles and an extra day with the truck, neither of which I needed. At the very least a significant discount would be necessary to make up for the trouble of delaying my move 3 hours, making me spend extra money on gas, and turning my already-stressful day into absolute hell. It wasn't her fault, as it's clearly a greater problem with the company, but if you guys aren't going to fix the problem you should at least invest in customer recovery a little! I will NEVER be using Uhaul again and I have warned family and friends against this absolute racket of a business.

Allison S. 
Rating:
5.0

Great people, great product, great service

Kevin G. 
Rating:
3.0

Customer did not leave a comment.

Melissa O. 
Rating:
2.0

Rental cost rental cost ...keep it affordable for the average working person

robert L. 
Rating:
5.0

It was way to expensive. But it got the job done. I think if you are only going to use it for less than 24 hours you should not be charged .99 cent per mile along with the rental charge. It should be one or the other. It cost me a $105.00 to us the truck for a total of 2 hours.

Jackie F. 
Rating:
5.0

NOT A THING

JAMES L. 
Rating:
1.0

Make sure the pickup location is open

BARRETT A. 
Rating:
3.0

Customer did not leave a comment.

Lashondra S. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Great customer service!

Jeff S. 
Rating:
1.0

Employee hooked up trailer incorrectly and it became detached while driving. Horrible experience can't recommend using uhaul ever again.

Tessa M. 
Rating:
5.0

Better da price

Pianki J. 
Rating:
5.0

Nothing

Evelyn A. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth N. 
Rating:
4.0

Customer did not leave a comment.

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
1.0

The man that rented me the truck was rude not only to me but also another customer while i was in the store. I tried to check in the truck through the online process as the store was closed at 4 on saturday when it was due but i continually got kicked off the site. So now it seems that i am being charged for a second day and i do not think that i owe that because i returned the truck when it was due according to my original agreement.

April D. 
Rating:
5.0

Lubricate the ratchets on the car hauler trailer No problems. Worth the price.

stan H. 
Rating:
5.0

The people are so friendly and ready to help anyway they can. I highly recommend them.

CHRISTINA S. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
3.0

I rent a 6x12 trailer. None of the trailers have tongue jacks it took me and a young man from the business just to life the trailer onto the ball. I had to use a jack to get the trailer on and off at my house. So for that you get Zero stars and I would never rent a trailer from you again. The business I rentedk from the was fine and apparently have no control over your equipment design.

tom D. 
Rating:
5.0

Customer did not leave a comment.

Commilla J. 
Rating:
5.0

Customer did not leave a comment.

Edwin T. 
Rating:
3.0

Customer did not leave a comment.

Shelbi I. 
Rating:
5.0

Customer did not leave a comment.

Tamara H. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
1.0

Very rude, don't try to get a deposit back. They want to act like it your fault they took an extra 75.00 from your debit card. Ended up costing me 160.00 for a 84.00 rental of a tow dolly. Will NOT be ising them again. Have spent a week trying to get my deposit back, still nothing

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Tamara H. 
Rating:
5.0

Customer did not leave a comment.

Twila L. 
Rating:
4.0

Total experience was very positive.

SUSAN T. 
Rating:
5.0

Great store where I picked up and returned the trailer.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

Marshall G. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

Lewis H. 
Rating:
5.0

Awesome Customer Service.

bonnie M. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE O. 
Rating:
5.0

A spare tire should be included. I unhooked it once because I needed to use just the truck itself and had trouble with the locking mechanism when I went to hook it back up. Someone familiar was able to get it situated, but it may need adjusting.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Christa M. 
Rating:
5.0

First time driving an uhaul and renting all on my own! Perfect!

TIffany W. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
1.0

Customer did not leave a comment.

anthony J. 
Rating:
3.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
5.0

Customer did not leave a comment.

novail S. 
Rating:
5.0

Customer did not leave a comment.

Johnny L. 
Rating:
3.0

Trailer was too short does not fit an 1999 f150 lariat. But that wasn't an option when selecting make and model so couldn't use trailer. Waste of money thanks

Tyler D. 
Rating:
5.0

Pick up location was knowledgeable about U-Haul and answered all of my questions without any hesitation. I would definitely recommend to pick up from them again. It's not easy anymore to find good help, these people are great

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Wallace W. 
Rating:
5.0

Customer did not leave a comment.

Tristan J. 
Rating:
5.0

Customer did not leave a comment.

Rob M. 
Rating:
5.0

Customer did not leave a comment.

LUIS R. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Al H. 
Rating:
5.0

Customer did not leave a comment.

PAM S. 
Rating:
5.0

Front end of truck shakes very bad at highway Speed

DONALD D. 
Rating:
2.0

Trash left in the truck, not cleaned out from last rental..

Clay M. 
Rating:
5.0

Customer did not leave a comment.

MITCHEL S. 
Rating:
5.0

Very nice people the drop off was great they helped me get the trailer unhooked and dropped off. Highly recommend this place! Great Experience!

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Beth A. 
Rating:
4.0

Customer did not leave a comment.

Alice J. 
Rating:
5.0

Deliver equipment or vehicle to customer with online rental requests approval.

john T. 
Rating:
5.0

B & L rentals is an excellent establishment that serves a small town with courtesy and a smile. They are always willing to assist their customers.

Al W. 
Rating:
5.0

Good service

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

stephen M. 
Rating:
5.0

Customer did not leave a comment.

Justin P. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
1.0

Train your employees to do their jobs and inform your clients before they rent and don't charge upfront ...we shouldn't have to guess how many miles we are going to drive and if we go over the price doublrs?? You are a joke of a company!!!

danny R. 
Rating:
5.0

Staff was friendly and attentive, and had me hooked up and on my way very quickly.

Rene V. 
Rating:
5.0

None, experience was great.

sabrina P. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH T. 
Rating:
5.0

Customer did not leave a comment.

rob S. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Stacey S. 
Rating:
5.0

Customer did not leave a comment.

Chuck H. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

Bert R. 
Rating:
4.0

Customer did not leave a comment.

Delmar H. 
Rating:
5.0

They were very professional and pleasant to work with.

Jim B. 
Rating:
5.0

Back again in less than a month and as usual Andy took great care of me and got me on my way....thanks!

JAMES K. 
Rating:
5.0

B&L Rentals is always great to deal with! Highly recommended for any rental need.

marty I. 
Rating:
5.0

Andy and the guys there at B&L always take good care of me every time I get my trucks there to move hay. Thanks!

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Marion R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

Great service

EDDIE B. 
Rating:
5.0

They were closed when I dropped it off.

Teresa M. 
Rating:
3.0

Customer did not leave a comment.

Santana P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
No reviews have been submitted for this location.

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