Customer Reviews for B&L Rentals & Inflatables Inc
(U-Haul Neighborhood Dealer)

231 reviews

213 Willis St   Batesburg, SC 29006

(803) 532-4739

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 532-4739

213 Willis St
Batesburg, SC 29006

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

NOT A THING

JAMES L. 
Rating:
1.0

Make sure the pickup location is open

BARRETT A. 
Rating:
3.0

Customer did not leave a comment.

Lashondra S. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Great customer service!

Jeff S. 
Rating:
1.0

Employee hooked up trailer incorrectly and it became detached while driving. Horrible experience can't recommend using uhaul ever again.

Tessa M. 
Rating:
5.0

Better da price

Pianki J. 
Rating:
5.0

Nothing

Evelyn A. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth N. 
Rating:
4.0

Customer did not leave a comment.

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
1.0

The man that rented me the truck was rude not only to me but also another customer while i was in the store. I tried to check in the truck through the online process as the store was closed at 4 on saturday when it was due but i continually got kicked off the site. So now it seems that i am being charged for a second day and i do not think that i owe that because i returned the truck when it was due according to my original agreement.

April D. 
Rating:
5.0

Lubricate the ratchets on the car hauler trailer No problems. Worth the price.

stan H. 
Rating:
5.0

The people are so friendly and ready to help anyway they can. I highly recommend them.

CHRISTINA S. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
3.0

I rent a 6x12 trailer. None of the trailers have tongue jacks it took me and a young man from the business just to life the trailer onto the ball. I had to use a jack to get the trailer on and off at my house. So for that you get Zero stars and I would never rent a trailer from you again. The business I rentedk from the was fine and apparently have no control over your equipment design.

tom D. 
Rating:
5.0

Customer did not leave a comment.

Commilla J. 
Rating:
5.0

Customer did not leave a comment.

Edwin T. 
Rating:
3.0

Customer did not leave a comment.

Shelbi I. 
Rating:
5.0

Customer did not leave a comment.

Tamara H. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
1.0

Very rude, don't try to get a deposit back. They want to act like it your fault they took an extra 75.00 from your debit card. Ended up costing me 160.00 for a 84.00 rental of a tow dolly. Will NOT be ising them again. Have spent a week trying to get my deposit back, still nothing

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Tamara H. 
Rating:
5.0

Customer did not leave a comment.

Twila L. 
Rating:
4.0

Total experience was very positive.

SUSAN T. 
Rating:
5.0

Great store where I picked up and returned the trailer.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

Marshall G. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

Lewis H. 
Rating:
5.0

Awesome Customer Service.

bonnie M. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE O. 
Rating:
5.0

A spare tire should be included. I unhooked it once because I needed to use just the truck itself and had trouble with the locking mechanism when I went to hook it back up. Someone familiar was able to get it situated, but it may need adjusting.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Christa M. 
Rating:
5.0

First time driving an uhaul and renting all on my own! Perfect!

TIffany W. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
1.0

Customer did not leave a comment.

anthony J. 
Rating:
3.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
5.0

Customer did not leave a comment.

novail S. 
Rating:
5.0

Customer did not leave a comment.

Johnny L. 
Rating:
3.0

Trailer was too short does not fit an 1999 f150 lariat. But that wasn't an option when selecting make and model so couldn't use trailer. Waste of money thanks

Tyler D. 
Rating:
5.0

Pick up location was knowledgeable about U-Haul and answered all of my questions without any hesitation. I would definitely recommend to pick up from them again. It's not easy anymore to find good help, these people are great

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Wallace W. 
Rating:
5.0

Customer did not leave a comment.

Tristan J. 
Rating:
5.0

Customer did not leave a comment.

Rob M. 
Rating:
5.0

Customer did not leave a comment.

LUIS R. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Al H. 
Rating:
5.0

Customer did not leave a comment.

PAM S. 
Rating:
5.0

Front end of truck shakes very bad at highway Speed

DONALD D. 
Rating:
2.0

Trash left in the truck, not cleaned out from last rental..

Clay M. 
Rating:
5.0

Customer did not leave a comment.

MITCHEL S. 
Rating:
5.0

Very nice people the drop off was great they helped me get the trailer unhooked and dropped off. Highly recommend this place! Great Experience!

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Beth A. 
Rating:
4.0

Customer did not leave a comment.

Alice J. 
Rating:
5.0

Deliver equipment or vehicle to customer with online rental requests approval.

john T. 
Rating:
5.0

B & L rentals is an excellent establishment that serves a small town with courtesy and a smile. They are always willing to assist their customers.

Al W. 
Rating:
5.0

Good service

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

stephen M. 
Rating:
5.0

Customer did not leave a comment.

Justin P. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
1.0

Train your employees to do their jobs and inform your clients before they rent and don't charge upfront ...we shouldn't have to guess how many miles we are going to drive and if we go over the price doublrs?? You are a joke of a company!!!

danny R. 
Rating:
5.0

Staff was friendly and attentive, and had me hooked up and on my way very quickly.

Rene V. 
Rating:
5.0

None, experience was great.

sabrina P. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH T. 
Rating:
5.0

Customer did not leave a comment.

rob S. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Stacey S. 
Rating:
5.0

Customer did not leave a comment.

Chuck H. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

Bert R. 
Rating:
4.0

Customer did not leave a comment.

Delmar H. 
Rating:
5.0

They were very professional and pleasant to work with.

Jim B. 
Rating:
5.0

Back again in less than a month and as usual Andy took great care of me and got me on my way....thanks!

JAMES K. 
Rating:
5.0

B&L Rentals is always great to deal with! Highly recommended for any rental need.

marty I. 
Rating:
5.0

Andy and the guys there at B&L always take good care of me every time I get my trucks there to move hay. Thanks!

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Marion R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

Great service

EDDIE B. 
Rating:
5.0

They were closed when I dropped it off.

Teresa M. 
Rating:
3.0

Customer did not leave a comment.

Santana P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
4.0

If a customer is renting a tow dolly or Auto carrier just for a couple hours less than 3 hours the payment should not be $75 cash or $150 on the credit card it should only be like $15 an hour that would make the experience a whole lot better

Laurence B. 
Rating:
5.0

Professional and friendly employees. Made the experience simple and relaxing.

Jennifer B. 
Rating:
5.0

Great people and very helpful

William M. 
Rating:
5.0

Andy and the staff went the extra mile! Great experience!

timothy A. 
Rating:
5.0

Customer did not leave a comment.

Laurie C. 
Rating:
1.0

I was fraudulently charged nearly $1,200 for 13 days while they knew I had been robbed in their parking lot right after I rented and my car was stolen that's why I had to rent in the first place in addition to that I had a death in the family and they took advantage of me during this time I'm furious and I'm going to contact my attorney I want to be reimbursed immediately and they were nasty and the rudest people I've ever met

Jessica K. 
Rating:
3.0

Truck was not clean when picked up. We were also quoted $98.00 for a tow dolly for our car and when we picked it up we were charged $147.00.

Corey B. 
Rating:
4.0

Customer did not leave a comment.

DALLAS D. 
Rating:
5.0

Everything was great!

Tammie C. 
Rating:
5.0

App did not work. On line was cumbersome. No notification that I had to do something before turning in keys. Turned in keys in locked drop box then went to check out online and then told to take pictures of gas gauge. Tough to do when YOU HAVE ALREADY TURNED IN THE KEYS!!! Only thing good about this was the personal customer service that BL Rental gave by calling and leaving messages. A real person not a damn app.

Barry D. 
No reviews have been submitted for this location.

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