Customer Reviews for B&R Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&R Automotive

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Grace H. on

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Customer did not leave a comment.

Angela L. on

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Linda C. on

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Kathleen S. on

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No comments

Jeannebeth J. on

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I was initally directed to pick up my reserved U-haul at the Shell station in Chehalis. It was the wrong truck, damaged, & nobody was there that day to help me

Richard B. on

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Julie H. on

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Edward F. on

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Dropped the equipment off before they opened, therefore did not talk to anyone.

Lori S. on

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Convince the boys to all train more in the office or hire an office person

kathryn R. on

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Great service! Can't think of any ways for improvements. Thank you!

Mike M. on

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Good people.

Mark H. on

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PEGGY M. on

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Kathleen J. on

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Nothing. Service was great. Like this facility.

Holly B. on

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Tammy G. on

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Kevin W. on

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The location did not have properly trained team members. Took about an hour to get the truck

Virginia R. on

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les R. on

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JILL M. on

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Eugene H. on

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I rented a 20 ft box van and the ride and power were excellent. I was very disappointed in the gas mileage. Spent almost $50 in gas for trip of just above 100 miles. Fifteen + gallons were used and the mpg was about 7 mpg. This was a Ford van.

David C. on

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I was told the total would be 62 bucks. Which was already higher then budget had quoted me. When I returned the truck it was now 102. Way above what budget quoted me. I was not happy with this. I had the truck less then 2 hours.

Kelly B. on

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Awesome customer service !

Larry F. on

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mike L. on

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Albert B. on

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dave E. on

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les R. on

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lelah F. on

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Thank you!

Patricia P. on

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We needed a car hauler . The owners at B & R Centralia U Haul on Harrison Ave. Have always made sure we have to notch customer service. They are the place to go in the Centralia/Chehalis area. Unfortunately the need for the auto transport trailer fell through (not on B&R UHaul part) Owner did everything to make it right for us. We paid for the unit but it never left their lot. He called corporate for us and we feel confident this will be resolved. Thank you to them. Great location, hours of operation and customer service.

Judith G. on

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Greg S. on

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Nothing it was easy and fast.

Ralph W. on

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Bryson Was Great! Very Polite and knows his Stuff..