a messJAMES R.
Customer Reviews for B&W Commercial Contractors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David D.
Online check in is the worst and most impersonal thing ever. Took over 2 hours for us to pick up the truck. Was given an incorrect truck and had to call Uhaul 3 times.Michael B.
Customer did not leave a comment.HELENE O.
My entire order was a fiasco from the outset. The original location I reserved the equipment did not have my order on the scheduled pickup day; I was subsequently sent to a different location which also did not have the required equipment. I then had to drive 60 miles to procure the correct size trailer. This location is out of the way and has limited selection of equipment. However, the representative on site was helpful and accommodating. Despite this, the representative stated that the U-Haul computer system is not yet operational, which resulted in a lack of contract activation. This proved problematic when it came time to return the equipment.Stephen S.