Customer did not leave a comment.Dwain R.
Customer Reviews for Bar S Bar Electric Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Wade Fielding M.
Very helpful and had everything needed for my rental. Employee was pleasant and had a great attitude.Socorro C.
Noting thank God for you guys!MARY K.
Personnel were great and very helpful. Problem is I reserved equipment for my move over 30 days ago and the equipment was not available. I had to use a lot smaller truck than reserved and therefore moving more of a pain than it already is. When you reserve something it should be available on the date you reserved it. You should also have employees available to go and bring trucks from other towns and brought to the location where it us to be picked up. Not expect customers to drive to other towns to pick it up themselves. Not good customer services. The staff were as h pful as could be but not much they can do about not having enough equipment. Overall not a good experience.susan B.
Customer did not leave a comment.JOHN EDWARD A.
Customer did not leave a comment.Joshua R.
So helpful and friendly!Gary H.
Alice and the team are always helpful and super professional!Nicholas H.
Not the Uhaul of yesteryear. Truck was surprisingly easy to drive, and handled great even with a full load. The uhaul dealership was also exceptionally helpful. Thanks from a happy customer.Keith D.
Awesome serviceNicholas H.
Customer did not leave a comment.Rebekah P.
The lady was very kind and helpful and explained everything.She made calls to make sure I would have the truck when needed. Highly recommend.Marietta M.
Very polite and professional people..Sean S.
Customer did not leave a comment.MICHELLE P.
Gave me bad tire before driving cross country. Now they're trying to charge me for a tire that was already damaged..Matt D.
Customer did not leave a comment.Jim J.
Customer did not leave a comment.Tracey K.
After several weeks of having our reservations cancelled by U-Haul and other rental companies. I was finally able to connect directly with Alice from Bar S Bar. She was very attentive and understanding of our situation, and seemed to really care about how the U-Haul dispatch reservation issues have been negatively impacting their customers. She went above and beyond to deliver good customer service in a very difficult time -- providing service after hours and on her day off. I had just about given up on U-Haul for good, until I came across Alice and Bar S Bar. I will recommend people go directly to Alice for their U-Haul needs in the future. I hope U-Haul understands the terrible position they are putting their local partners in by taking reservations they can't meet.Robert Dean V.
No problems returning.Daniel N.
This was our 1st time with Bar S Bar, and we were not disappointed. Prompt, polite and very helpful, thank you for attention to detail!MICHAEL C.
Customer did not leave a comment.Tyler S.
Happy with bar s. She did everything she could to help me with my needs. Not happy with u haul, my reservation was cancelled with out my, or bar s knowledge. This made my experience awful and put a lot of pressure on the poor gal at bar s. Once again, the gal at bar s was great. She did everything she could to help me out.Robert G.
Customer did not leave a comment.Keith M.
The unit was well maintained and ready to roll. We had no issues for the week we had the trailer in our care. We pulled a 4x8' trailer behind our Ford Escape 925 miles RT and it rolled like a champ. This was our 7 or 8th time working with UHaul in the previous year and they have mostly been good experiences. We've made our last move. Thanks U-Haul!Dale H.
Customer did not leave a comment.TIMOTHY P.
Customer did not leave a comment.Brian Allen B.
Roller door broke. Just rented a broken piece of equipment. I haul needs to maintain the equipment.ROGER L.
Alice was a doll!! Such tremendous customer service. She bent over backwards to accommodate me & made my move effortless!Michael A.
I had a phone number to call for after hours drop off. It was immediately answered by a friendly and helpful person. I didn't have to use the internet to check it in.David W.
Customer did not leave a comment.Charlie B.
Customer did not leave a comment.Robb T.
Customer did not leave a comment.Doris V.
Customer did not leave a comment.Christopher G.
love this location. went above and beyond to helpKristina K.
Wonderful experienceBrandie K.
The gal in the office was great! Moving sucks but she made it alot easierNick H.
Customer did not leave a comment.Bob S.
Alice was very helpful and friendly.Elizabeth C.
Customer did not leave a comment.April W.
Alice was extremely helpful and flexible.Nicole G.
Alice was very helpful and great to deal with!PATRICK W.
Alice called to let us know if we anted to check-in early let her know and she would take time out of her schedule and get the equipment checked back in. Thanks for the Warm welcome,Kerry L.
Customer did not leave a comment.Alan B.
Customer did not leave a comment.Mark E.
Customer did not leave a comment.Wade M.
None. Exceptional customer service from this location.Keith M.
I would like more information on how to adjust the mirrors from inside.Lorraine T.
Customer did not leave a comment.wade M.
ALICE AND HER HELPFUL CREW SCORED A "10"...WE WILL PICK UP AND DROP OFF AT THIS LOCATION AGAIN!George S.
Customer did not leave a comment.Anna S.
Customer did not leave a comment.JOHN P.
The best place to deal with around!!! Thank youIlka L.
Get a box recycling binThomas S.
Customer did not leave a comment.AJ B.
Customer did not leave a comment.Alyssa C.
Customer did not leave a comment.Tim M.
The lady stayed late so I could pick it up after work since I forgot my ball hitch for the vehicle. They were very friendly and accommodating. I would recommend this company to others.Olivia S.
I was told I would not be charged a late fee by a U-Haul representative because u-haul changed our drop-off spot. We then brought the u-haul back to the spot told to go ON TIME and then I was told I hadn"t brought it back when I HAD! Then the person I spoke to at drop off spot also said you will not get charged because she did not log it in when we had already brought it there. I was charged $61.04.Martin Tisdale H.
Had a small hiccup with the contract but overall good experienceTyler D.
The computer system seemed to keep crashing, this has happened more than once when I have been in there.Teresa B.
This location was fantastic as well. However I am wondering why my original contact said I had to turn it in by such and such a date and I turned it in a full 24 hours early but I was charged for an extra day? Not very happy with corporate.Brian P.
Customer did not leave a comment.Wade M.
Customer did not leave a comment.Cherianne B.
Shane went above and beyond to meet our needs. I would definitely recommend his establishment to my friends and family.Cynthia S.
Returning the rental was a bit confusing but it was of no fault of this Uhaul rental facility! I failed to ask questions when ask when I would be returning the rental and this location is not on Google. Thank you for your understanding!Tina K.