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Gerald M.
Customer Reviews for Barnetts Bargain Centre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
God people
NELSON T.App needs work
Carlitos R.God people
NELSON T.IT was awesome for me....just waiting on my Closing in my house and Lee help me with schedule and times.I rented trucks from Uhaul for so many times and i will come back to this location again...thank.
TEODORO S.Great service always
JONATHAN T.God people
NELSON T.It was easy access to the truck and located in a convenient place.
Ulises S.I was supposed d to not get charged for milage..but fof
Eddie G.Very god people
NELSON T.God people
NELSON T.Not to much parking for trucks
HUGO B.Not to many trucks on location
CARLOS A.God people
NELSON T.Good people
NELSON T.Positives- The manager was friendly and professional. Vehicle was clean and functional. Negatives- no blankets available but was charged for 12.!!! Truck needs front wheel alignment and breaks squick, received with only 1/4 tank of fuel.
YOAV D.The location was easy to find and access. The representative was friendly and accommodating even though the trailer I booked was not the correct size. I was happy with the condition of the equipment and rental rate.
Gary P.Pickup location was convenient and the staff was very friendly and helpful. We had a blowout caused three and a half hour delay extra hotel and 80 charge in Louisville Kentucky during the snow and rain. Drop off location was a bit out of the way.
JEFF V.Outstanding staff. They did a great job hooking up a car carrier to my vehicle. Even help me clean my rusted electrical hook up cable. Definitely recommend and will use them again. Thank you very much guys!
Wilson S.As a note, the roll door for the cargo area sticks pretty bad, and you have to slam it down to get it to close. Also, no key for the lock provided. The hand truck was a nice addition and appreciated.
JONATHAN R.Very good
NELSON T.great
Richard K.Excellent customer service.
ANA A.Nobody was there. No clear signage on where to leave the truck or where to bring the keys. Place is a dump. Literally.
Scott M.Arrived 15 minutes before posted closing time, but nobody was around. Left the trailer next to another 4x8 on the lot. Called in the next day to confirm receipt. The very friendly operator answered and called me back after locating the dropped-off trailer to confirm that all was well.
DAVID G.The owner was extremely friendly and took the hassle out of the whole experience. I've been to some rental places that were a nightmare. This was a nice change.
ANTHONY H.Left a voicemail but got no call back. I was not able to check the truck back in.
Dayan D.Very nice !
KUANG-LI W.Worst experience ever with U-Haul, get to original drop off location and associate says "there's no space you have to take the truck somewhere else" then he gives me an address where i get and again "there's no space you have to take it somewhere else or call the U-Haul number" i called and was sent to a place that was 20 minutes away. What kind of service is that, you should be calling your customers before the drop off to let us know about the mess you are going thru.
German M.Great
DAMION H.Got way over charged for use. Was charged for 33 days when we only had it for 14days.
Katie H.none
SAMUEL B.No one was at this location to assist me with the pick-up or installation of this trailer. I contacted the POC by phone and was told to pick one trailer and hook it up myself. Good thing I came with another person to pick up the trailer.
WILSON S.Lee was awesome and pleasant. Give him a raise.
JOHNATHON L.Perfect
GERMAN P.Keep doing what their doing
Richard D.Computer system wasn't working so he had to take a photo of my credit card. Made me a bit uneasy.
Allison P.The attendant was awaiting our arrival and listen to my complaints and documented them.
TODD C.Service was excellent.
Cary R.Good service
GERMAN P.Neatness at a business site is essential. Although the service was excellent, entire physical atmosphere was not -- By Far!
Conrad C.Excellent customer service.
james R.Nothing-great job
Philip M.Very organized and easy access to equipment; fast service.
PUNTA C.Excellent service!!
KRISTEN K.Take away the truck from that guy. The location was a mess , I rented a truck and by the time to return he was'nt there , I think he do that on porpuse because he knew the time I was supose to be back ... a lot of trash bugs and nasty in that place , very disapointing .
WELINGTON P.Returns should be expected at any u-haul location regardless of the particular store or locations u-haul is u-haul anywhere in the us correct!!!
JORGE M.None.
Jamison R.Very professional and friendly service
Robert C.Always available and reliable! Great customer service!
Milton F.