Customer Reviews for BCM

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BCM

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Charles P. on

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Finding the Linn Creek location was difficult. More and better signage is needed here.

Rogie C. on

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The lady that was there was so nice.. I would recommend her to anyone.. Thanks Rogie

Rochelle S. on

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Customer did not leave a comment.

Robin Q. on

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Operator had a difficult time operating her computer to get my rental started which took more time than necessary. Trailer was not clean inside. Had a lot of rusted metal and dirt inside. Otherwise trailer worked fine.

kally V. on

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Mark T. on

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Mark C. on

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JAMES D. on

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Appreciated working with Kim Edwards. She was helpful and pleasant.

Wesley R. on

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david C. on

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Mori S. on

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Michael S. on

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She needs a bigger office. Very busy and not enough room for to stand, or her to move around. She was very helpful, knowledgeable, efficient and friendly! Used this facility twice in last month and very efficient, highly recommend!

dale N. on

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Weeds need to be cut so you can see the uhaul sign

Allan H. on

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Gayla D. on

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Daryl C. on

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The Lady operating this location was very helpful and worked hard to get what we needed. Will definitely use them again!

Kevin H. on

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Roger M. on

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Randall N. on

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As always, the equipment is great, the people are great, but the U-haul electronic check-in process is screwed up and wastes precious time. This time the system printed out 8 pages of nonsense legal contract junk in duplicate and all my information had to be entered again. I love U-haul's basic service but if you don't fix the computer check-in process, I'll be reluctant to use it again.

Virginia M. on

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Kim in the office was very helpful

Roger M. on

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Roger M. on

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Stephen S. on

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You just mysteriously charged me for an extra two days when we did not take an extra two days. We have to call you now to sort this out. Very frustrating.