Customer Reviews for BDS Mechanical

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BDS Mechanical

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Ray R. on

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Communication prior to pick up

Monica G. on

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Brian at BDS provided great customer service and I would definitely rent from him/this location for my next move. Thanks!

Theresa L. on

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Selena J. on

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Nichole D. on

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Don N. on

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I booked a 6x12' enclosed trailer same as 5-6 times prior, provided a reference number that I had a trailer booked for a move I was helping with Uhaul called day prior - advising enclosed trailer not available , but could rent a smaller one The location • called day prior requesting early pickup, as they had an emergency, I sowed up 2 hours early to find office filled with some type of smoke - like wasn't expecting me?? • was adamant for me to provide a reference (parents name and phone number , employer) to rent a 5x8 pull behind trailer from uhaul, even though they had my visa number and I have rented 5-6 times from uhaul I have to rent another trailer end of this month for my other child's move - I will source a competitor

jerry s. on

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I picked average because Brian didnt have machine to process my rental . So he had to phone main office. Time consumming. Brain was great guy so if he gets the thing for the computer it will be an excellent place to rent a uhaul. Have a great day !

Bryon O. on

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I was impressed with how neat and orderly his front office is. He's a 1 man mechanical shop and leaves an organized impression. Brian sas also very friendly and courteous.

Daniel B. on

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Every aspect was excellent. My only comment would be is to identify the Bay # on the address. It took me a few minutes to locate Bay D BDS Mechanical...which is not critical.

Dana B. on

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Nancy S. on

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Erin W. on

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Ron A. on

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Malcolm C. on

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Cale F. on

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Stephen S. on

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The guy I spoke with at this location was amazing. Would recommend in the future!

Joseph L. on

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The shop is pretty dirty and came out smelling like cigarette smoke. The service was good though other than that.

Rayn M. on

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Booked a truck rental for 11AM at 9AM the same day, showed up at 11am and no one was there to give me the keys to the truck. Had to contact customer support and ask what was going on after a 30 minute conversation finally got in contact with someone who was supposed to be at the shop to give us the keys. He told us to wait an additional 30 minutes to get the keys to the truck because no one was there, even though the business was supposed to be open. By 12:30 PM we got the keys finally and the inside of the cab was quite muddy. I also paid for a dolly that I never got so I wanted $7 that I probably wont get back.

kevin g. on

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randy g. on

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This site is very accessible and the staff very friendly and helpful.

Trena O. on

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I don't have any complaints about the individual who went above and beyond to help me out because I had to pick up my rental 3 hours away when I was supposed to have one available for pick up in Medicine Hat. I am upset about that because they didn't call me until 2:30 pm on Thursday and I was to pick up the rental at 10 am Friday. Everyone I spoke to at uhaul was very rude and not helpful at all.

josh m. on

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Daryan M. on

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Paul H. on

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Went out of their way to make it a great experience. Will be using again. Thank you.

sheena b. on

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No one was at the front counter, I had to go into the mechanic shop to get assistance. I was not greeted or welcomed.

TERRY M. on

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Del A. on

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hersie b. on

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Nolan P. on

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VICTORIA C. on

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I can’t say anything bad .He was great and polite we are happy with the service we received

del n. on

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Keith F. on

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Small and dirty but was very accommodating and friendly

Carolyn M. on

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lewis c. on

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Was suppose to receive a credit for one day that was charged after the trailer was returned. This has not happened to date.

Robert S. on

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Brian, the fellow that helped me out was great. I definitely recommend BDS Mechanical. Keep up the fantastic work!

JOHN Z. on

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Selena J. on

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Melody M. on

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cam h. on

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Smooth transaction start to finish

kevin m. on

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GARRY H. on

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Ron S. on

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The back of the truck had not really been swept out - screwdriver, little bit of garbage, DVD, on the floor. Not a big deal but you expect it a little cleaner.

john h. on

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Brady K. on

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i had no fuel to start the trip, owners were friendly but situation was bad and first truck didnt start.

Garry H. on

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The Agent Rep Bill was very concerned about proper trailer hookup and helped ensure the safety of the experience! The extremely cold weather was no deterrent to his cheerful demeanour!

paul s. on

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Friendly servic.

Randy E. on

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Ann S. on

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