Customer Reviews for Beaton St Mini Warehouse

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Beaton St Mini Warehouse

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

howard B.
Rating:

Customer did not leave a comment.

Ralph P.
Rating:

Tough to find and people not yer helpful

John L.
Rating:

Customer did not leave a comment.

Rosetta S.
Rating:

Thank you

LENIS H.
Rating:

Customer did not leave a comment.

Lasandra L.
Rating:

Customer did not leave a comment.

Patricia M.
Rating:

Customer did not leave a comment.

Ron H.
Rating:

Customer did not leave a comment.

Douglas F.
Rating:

No customer friendly

Debra J.
Rating:

No improvements, GREAT SERVICE

Edwin S.
Rating:

they worked with us on getting there before they closed and drop off without anyone there was convenient. Friendly and courteous.

Paula S.
Rating:

Customer did not leave a comment.

Daniel S.
Rating:

These folks were exceptionally nice and helpful. They do not sell hitch balls and similar equipment but they were kind enough to tell me where to purchase these items locally, which I did.

Dennis S.
Rating:

Customer did not leave a comment.

PATRICIA M.
Rating:

Pleasant staff; well stocked with equipment so we could make use same day; excellent service; no wait.

Charlotte R.
Rating:

Customer did not leave a comment.

Chad H.
Rating:

Smooth and easy transaction. Highly recommend

RUSSELL B.
Rating:

I dropped off the truck one hour past the drop off time and was charged for another day. This isn't the way to retain customers in my opinion!

Ali P.
Rating:

Customer did not leave a comment.

Janet C.
Rating:

Customer did not leave a comment.

Angela K.
Rating:

Customer did not leave a comment.

Chad B.
Rating:

Customer did not leave a comment.

Mark S.
Rating:

The staff is always friendly and professional.

LaQuanta L.
Rating:

Customer did not leave a comment.

Ame L.
Rating:

Customer did not leave a comment.

wyrick T.
Rating:

No improvements needed at this time

Tom L.
Rating:

Great experience with this rental from start to finish.

earl M.
Rating:

These people are very courteous and helpful and it is a great company to work with

STEVEN G.
Rating:

Customer did not leave a comment.

Warren C.
Rating:

Process was fast and easy. I walked in and walked out 5 minutes later with keys in hand.

Jamison C.
Rating:

Customer did not leave a comment.

Jamison C.
Rating:

Customer did not leave a comment.

Mark A.
Rating:

The computer system was horrendously slow. For some reason I ended up with multiple reservations as 2 other locations called me wondering when I was going to show up. For some reason I was charged $20 because the reservation had me going to Baton Rouge instead of Oppelousas.

Joe S.
Rating:

Customer did not leave a comment.

JIM R.
Rating:

nothing really, efficient experience and helpful, friendly staff. Maybe a paved rental storage area, however, it was raining so it made this problem a little more noticeable.

Lakeshila S.
Rating:

Customer did not leave a comment.

Lawrence T.
Rating:

Location was a little confusing. Basically a grass lot behind the storage buildings. Maybe better signage would help.

Bobby C.
Rating:

This location and personal were perfect, but the drop off was a different story. Die to the fact all locations in the rural area were closed on Sunday and I'm a disabled 63 yr old woman, I called into U-Haul Customer service to see if I could get a location to drop this trailer; long story is there wasn't, so the young lady set it up for me to drop off Monday. When I get to the designated location she told me to go, their computer system was charging for an extra day. Took a call from location to main dispatch, and a long wait to get things cleared up. My issue is that there seems to be a BIG communication problem within U-Haul with their representatives and Corporation.

william S.
Rating:

Customer did not leave a comment.

Keith M.
Rating:

Key drop off was behind security bars and a bit hard to find.

Sally M.
Rating:

Customer did not leave a comment.

Nicholas C.
Rating:

Customer did not leave a comment.

bret W.
Rating:

Customer did not leave a comment.

HOWARD W.
Rating:

They went out of there way to be helpful.

wayne S.
Rating:

the 3 dozen moving pads that I had reserved was not available. had to go to another uhaul place to get them. that left my paid help sitting at my house waiting for me

Karen D.
Rating:

Clean cab cup holders. Very nasty.

JESSE P.
Rating:

Cool guys, very helpful

Joshua F.
Rating:

Clearer directions as to where to park trailers when dropping off during close of business hours as well as where to drop off keys.

Andy B.
Rating:

I've used these guys before and will continue to do so

Sondra J.
Rating:

Customer did not leave a comment.

Danny H.
Rating:

Customer did not leave a comment.

Kenny C.
Rating:

Customer did not leave a comment.

Larry B.
Rating:

Customer did not leave a comment.

SALIL N.
Rating:

Great service, outstanding customer service. Jason was very helpful and friendly. Very fast and convenient- I would highly recommend them.

Roy M.
Rating:

Jason was professional and friendly. He provided us with the truck we needed at the time we needed it. Jason runs a great facility.

Paula K.
Rating:

Customer did not leave a comment.

elizabeth H.
Rating:

Customer did not leave a comment.

ALICIA R.
Rating:

Nothing. Great friendly staff Process from start to finish was super easy. Will definitely use this location again.

Steven N.
Rating:

Customer did not leave a comment.

STEVEN S.
Rating:

Customer did not leave a comment.

JOSE R.
Rating:

Customer did not leave a comment.

Brad H.
Rating:

Customer did not leave a comment.

Sandra E.
Rating:

When the reservation was made I was not given the option of taking/refusing the insurance. I was charged for the insurance and I didn't realize it until I turned the trailer in.

Journey F.
Rating:

Very friendly and clean rental

robert B.
Rating:

Called to rent a trailer. Was quoted 117 dollars. Changed the date by two days and the rate went to 295!! Unacceptable. I rented a truck for 145.00 Come to find out it was only of 270 miles. I was charged an additional 18 dollars for extra miles unacceptable business practice.

MELISSA R.
Rating:

Excellent customer care ( head manager).

fred G.
Rating:

Customer did not leave a comment.

JAN D.
Rating:

Customer did not leave a comment.

Terence B.
Rating:

Customer did not leave a comment.

Linda K.
Rating:

Customer did not leave a comment.

Peggy H.
Rating:

Customer did not leave a comment.

Carolyn W.
Rating:

This is where we reserved. But when we arrived, we were told to go to another location. We were never notified of the change. It cost us an hour plus at least in hourly fees for our movers that we hired because the truck wasn't there to load on time. So we lost about $125.00

BARBARA W.
Rating:

Hard to get into parts of the area where equipment stored, otherwise super great.

James H.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

They were helpful over phone when they called to confirm order but I had to remind them I did not order larger truck. That was only truck they had so they tried to charge me more. Ultimately they gave me the lower rate. Truck had just over 3/4 tank of gas when I picked it up. It was on a Saturday and they were closed so I was unable to talk with anyone.

Carey F.
Rating:

Customer did not leave a comment.

GEORGE B.
Rating:

Had to wait till after 3 pm to pick up trailer because computer was down.

Brenda P.
Rating:

Customer did not leave a comment.

James P.
Rating:

The auto hauler was in poor condition. One of the ramps had been replaced but did not fit properly and to be strapped down to keep it from sliding out. The ratchet straps in the front did not work correctly either.

RONALD M.
Rating:

Everything was great

alfred T.
Rating:

I had a blow out on the auto trailer, road side assistance is a joke, I had my wife, son, and two pets stranded in a rural area had to pay out of my own pocket to get help $200 out of pocket, can't seem to get anyone to refund my money, I have a receipt of payment. Need someone to refund my money, cuz I bought the tire for your trailer.

Dori B.
Rating:

Customer did not leave a comment.

Garry S.
Rating:

Customer did not leave a comment.

Steve H.
Rating:

Customer did not leave a comment.

julia L.
Rating:

Customer did not leave a comment.

DAN W.
Rating:

Customer did not leave a comment.

GARY H.
Rating:

The representive at the U-haul place was rude and could not explain questions asked about charges made to my card that were incorrect. He could not give me a name of who to contact to remedy the problem. Will not use U-haul again..... Sorry!!!!! Worst experience I've ever had and I've used you guys before.

Brenda H.
Rating:

Customer did not leave a comment.

MICAH B.
Rating:

It was an after hours drop off.

JOHN F.
Rating:

truck was dirty in and out but didn't expect it to be real clean anyway. Drove good and no mechanical issues.

anh dung L.
Rating:

Keep trucks well maintained

Brenda P.
Rating:

Customer did not leave a comment.

WILLIAM E.
Rating:

Customer did not leave a comment.

MICHELLE A.
Rating:

It would have been nice to drop the trailer closer to our final destination. Service was great.

Dan W.
Rating:

Customer did not leave a comment.

Dan W.
Rating:

Customer did not leave a comment.

THOMAS ED L.
Rating:

Transaction was smooth, easy, and fast.

Pam M.
Rating:

Customer did not leave a comment.

LEE F.
Rating:

Customer did not leave a comment.

Norman W.
Rating:

Faster server or base most app code on the client side.

No reviews have been submitted for this location.

Back
To Top