It was raining heavily when they hooked up the trailer. When checking the lights there was a problem with turn/flasher signals. During the rain, they found the problem with two fuses on my vehicle. After they replaced then, all the while in the wind and rain, everything worked and we were on our way. That’s what I call service beyond and above. Oh, the trailer pulled easily and had no problems.
Charles J
Customer Reviews for BP Motor Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, those people are on their game!
GARY SVery quick easy drop off, listened to concerns about the maintenance needs of the truck to see if anything needs fixing.
Nicholas ZEasy and convenient. Great service.
christopher lFriendly staff. Very convenient.
David MIt was closed due to it being a Sunday
Judy AReceived excellent help when I showed up and picked up a trailer.
James BRepresentive helped back in an unhooked. Very friendly.
Daniel WThe gentleman was very kind and the pick up was smooth and professional.
daniel dSuper friendly and kind.
jeff wSelf check-out via app went very well.
Nick PBoth tires were in questionable condition. When i asked about them they replaced both tires without question or argument. Made 1700 miles without incident.
Robert MThe location was just fine. Fortunately there was an employee working late (after hours) who was able to help us with the return as the UHaul app was very problematic.
Joel HExcellent Customer Service! Could not be happier!
Sarah EStaff was very helpful and got the job done for me ! !
John MNot a thing the team was great!!!
Mike SService is great! They checked to see if we needed help with anything. Highly recommend this location! We rent for a sales event and will do yearly, extremely happy!
Mike RChris made it easy. Great service.
DAN DNo problems
KELVIN BDrop off and checkin was outstanding. You folks do fantastic customer service and support.
Brandon BAwesome place to rent. Easy location to get to. VERY friendly and helpful staff. Highly recommend this location.
Brian BNo suggestions. Everything was as it should be.
Richard SDropped off on a Sunday, no personnel in.
TIFFANY HIt would’ve been nice not to have to drive 32 miles out of the city to pick up the trailer.
AMY Ithose guys are great in handling any U-Haul transaction!!
GARY SI had submitted to pick up and return my rental via the website. This didn't work so the staff at this location assisted me at check in and return. Very helpful owner I was thankful for his assistance.
Tony KChris checked me in and out. Very friendly and professional. This is an auto repair shop so you know the moving trucks are maintained
STEVEN MBP Motors does a great job with the uhaul business!!
GARY SEverything was Perfect! The folks in Le Sueur are awesome to deal With! Terry
TERRANCE JNothing, just great service and awesome folks to deal with!
Terrance MThese young men do a great job! This was the second time I’ve rented a cargo van from them in the last couple months. I will recommend them to anyone without hesitation. Great job guys!
STEPHEN LNothing excellent place to rent you all courtesy very helpful
SHERI TNo masks! This my third --yes THIRD-- experience with a Uhaul since September and none --yes NONE-- of the Uhaul representatives at any of your various locations could be bothered to protect their customers from Covid19, a highly contagious deadly pandemic that has killed more Americans than all our wars... combined. Is Uhaul anti-science or anti-customer?
Erik HI had a smooth care free experience with my recent move. Great service! Clean truck and all the moving equipment was clean and in excellent working order! Very pleased!
STEVEN WManagement at this UHaul location is fantastic! Checkout was efficient and we enjoyed the personable service. This is our second time renting from this location. They are definitely on our preferred list. Thanks for a great rental experience! Jeff B.
Jeff BThe men were so friendly and helpful. We really appreciate them.
BERTHA MThe guy knew of our situation, that we had changed from a tow dolly to a flatbed and asked us how it went. He was very pleasant.
Matthew BEasy off highway location, helpful staff
Cindy JNothing, the Le Sueur location is on the ball with their service!
Gary SInside of the truck was covered with water. We didn't see it until we started placing items in the truck. It looked as if the corners were freshly sealed but not sure.
Wayne RAir conditioning in the lobby.
PATRICK I