Customer Reviews for Bellevue Rental Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bellevue Rental Center

Overall rating:

Reviews without text are currently hidden. Show them

Patricia N. on

Rating:

My family and I have dropped off at this location 2 times in the past month and both times they charged us for gas and it was not needed. The location is super handy for us, but I don't like paying for something not needed, like the gas.

Manuel C. on

Rating:

Customer did not leave a comment.

ANTHONY L. on

Rating:

In and out in minutes! Everything was ready to go. Excellent!

TERI L. on

Rating:

I thought the man who ran the place where I rented the truck from was rude and at times condescending towards me.

Christina B. on

Rating:

Customer did not leave a comment.

Michael H. on

Rating:

Customer did not leave a comment.

Michelle G. on

Rating:

No complaints very easy and pleasant experience and our attendant was very welcoming and attentive!

Lee F. on

Rating:

Every thing was fine. The woman at the desk was very polite, knowledgeable, and made changing to a larger truck very easy. Good job.

JoAnne L. on

Rating:

This was my first experience with U-Haul and the man at the counter on Ft. Crook Rd. was so very nice in explaining EVERYTHING! Thank you for such a wonderful experience!!!

Phillip C. on

Rating:

Bellevue Rental Center was spot on with support for my rental. This support especially shined when the Regional UHaul office wanted to send me to a different location that was a much further drive. Bellevue Rental Center stepped in and ensured my trailer was at their location (closest to where I live) and was ready when I needed it. Thank you so very much!

Toni D. on

Rating:

Ensure brakes/parking brake is working properly.

Gary K. on

Rating:

We didn't have wait or be delayed by their great customer attention. We felt part of the "family". Thank you:)

Rocio P. on

Rating:

Customer did not leave a comment.

Bryan T. on

Rating:

Customer did not leave a comment.

CHRISTINA M. on

Rating:

Very friendly and helpful staff.

Paul M. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Customer did not leave a comment.

KEVIN M. on

Rating:

First place no one was there at pickup time transferred to another location and I believe I was over charged

Joshua G. on

Rating:

The location appeared not to have working a/c as it was quite warm inside. It also was very cluttered. Not very professional for a rental facility.

Pam d. on

Rating:

Customer did not leave a comment.

James C. on

Rating:

Make sure the trucks are in good running order so they don't break down

JEFF A. on

Rating:

Customer did not leave a comment.

TIM J. on

Rating:

Very decent location

tim j. on

Rating:

Great people, will use them in the future.

tuea n. on

Rating:

Bellevue Location is not doing badly but they will need to improve on office cleanliness and have things arranged in order. The location hours of operation is not clear. It is a little old school fashioned.

Michael M. on

Rating:

Customer did not leave a comment.

CHRISTOPHER S. on

Rating:

I returned the truck after hours. It was dark and there was no lighting in the parking lot. Not a big deal, but would have been nice.

Jonathan G. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Nothing! Great experience. Gentleman got it done quickly! Did you send reciept? Thanks!

Carol W. on

Rating:

Everything went well, including recommendations from the vendor.

JOHN S. on

Rating:

Customer did not leave a comment.

Andrea G. on

Rating:

Customer did not leave a comment.

Christine D. on

Rating:

Customer did not leave a comment.

Barbara M. on

Rating:

Customer did not leave a comment.

David B. on

Rating:

Customer did not leave a comment.

Bryce S. on

Rating:

Customer did not leave a comment.

Gezzel R. on

Rating:

Customer did not leave a comment.

Ryan J. on

Rating:

Customer did not leave a comment.

Gregory O. on

Rating:

Customer did not leave a comment.

Michelle T. on

Rating:

Was told that the fuel tank was full when I picked up the truck and was asked to look at he gauge read as full. I check and it said full. However, when I filled the tank before returning, as asked, I put in just short of 8 gallons. I drove 14 miles start to finish, so either this truck had the worse mpg ever, or the tank wasn't full. Not a huge deal, but should be addressed for future rentals. Good, friendly service.

Amanda S. on

Rating:

Customer service was great.the truck didn't like accelerating and actually died on me.

Justin R. on

Rating:

Customer did not leave a comment.

Bryon T. on

Rating:

Customer did not leave a comment.

Steven J. on

Rating:

Customer did not leave a comment.

Terence C. on

Rating:

Customer did not leave a comment.

Laura J. on

Rating:

Customer did not leave a comment.

Terence C. on

Rating:

Keep up the awesome overall customer service that I had. Thanks ??

NANCY w. on

Rating:

the whole experience was great and dan was very helpful

john p. on

Rating:

Customer did not leave a comment.

Arvona K. on

Rating:

Customer did not leave a comment.

Barbara H. on

Rating:

Customer did not leave a comment.

David O. on

Rating:

Customer did not leave a comment.

Mark C. on

Rating:

Customer did not leave a comment.

Gwendolyn F. on

Rating:

We showed up during business hours to return trailer and the place was closed. We called the next day during business hours...still closed. Ended up dropping it there and checking in through 1-800 # for u-haul.

Brigitte D. on

Rating:

Customer did not leave a comment.

Lester S. on

Rating:

As I was returning the truck to the rental center, the brake maintenance light came on. Aside from that the truck did the job.

Emily G. on

Rating:

Excellent rental experience. Dan was kind and will for sure use them again for any future rental needs.

Scott p. on

Rating:

They always get me in and out fast. Super friendly and easy to work with!

Nicolette F. on

Rating:

Great to do business here!

Dave S. on

Rating:

Very easy to check in and return the trailer. Representative was very friendly and knowledgeable.

Rebecca S. on

Rating:

I think that the process about filling the gas should be changed. It didn't look like it moved on the gas guage when I turned it back in. Yet I was charged 15$ to put gas in it. That is excessive and would make me question using U-haul again.

Robert N. on

Rating:

Customer did not leave a comment.

VIRGIL H. on

Rating:

Customer did not leave a comment.

CLINT C. on

Rating:

Will never use U haul again

joel v. on

Rating:

Customer did not leave a comment.

Miguel C. on

Rating:

Customer did not leave a comment.

Troy V. on

Rating:

Truck worked ok but showing wear

Lauriemichelle R. on

Rating:

Customer did not leave a comment.

David M. on

Rating:

Dropped off during closed hours, but I have been there before and they are wonderful.

Lora R. on

Rating:

I am disappointed in the ever changing per mile rate. I had emailed the 'contact us' email and have yet to receive a response. The email provided to respond to should I have any questions about my order or receipt has been returned. The attachment of my receipt to an email is unreadable. I will continue to try to receive a copy of my receipt. However, the communication through email with Uhaul seems to be very lacking.

Eric W. on

Rating:

Customer did not leave a comment.

Donna B. on

Rating:

They are just a very friendly oriented will managed place the only owner out of his way to make me feel comfortable even when the computers went down and he still allowed me to take a vehicle out and bring it back very impressive because he didn't have to do it

Carey B. on

Rating:

I've used this location a few times and have always had a good experience. The gentleman was very nice considering I was running late to pick it up. I will use them again.

Dennis B. on

Rating:

Customer did not leave a comment.