The location was used for an emergency auto trailer replacement. The replacement trailer was also inoperable causing us to drive the truck and trailer separately.XAVIER W.
Customer Reviews for Bennetts Hwy 21 Rental
(U-Haul Neighborhood Dealer)
Tomah, WI 54660
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 3 pm
- Sun: Closed
Special Operating Hours
- 7/2/2022 - 7/4/2022: Closed
- 7/9/2022: Closed
- 7/16/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I filled the gas tank with more gas than when I picked it up and got charged for them to put gas in. Also I only had it for 7 hours but got charged for 24 hours. The equipment was dirty and the floor was falling about.Pam G.
Better lightingTodd K.
The customer service people were outstanding! Thanks for making this a pleasant experience for me.micheal K.
Customer did not leave a comment.Brendan C.
Customer did not leave a comment.Holly T.
Customer did not leave a comment.Timothy P.
I had to pick this uhaul up 45 mins from desired location. It was a real big hassle.Debbie S.
Customer did not leave a comment.Jill S.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.Steve F.
Trailer was dirty, full of soil and straw. The hitch was stuck because of lack of lubrication. Yard was cluttered. The U-Haul online system is clunky. The individual who took care of me was very nice however.Andre B.
When i rented the uhaul it said that i had 144 miles to use. when the uhaul was returned i ended up owing money for going over. which is not righr!!!!!!!Lori L.
Customer service was polite and helpful with my questions and concerns. Knowledgeable of the pti and got me on the road quicklyDonald C.
The location is fine. The truck was not the cleanest but was acceptable. The staff was very friendly and helpful though. Great people!Justin C.
Customer did not leave a comment.Jamie B.
Customer did not leave a comment.Patrick R.
Over chargedMarlene R.
Customer did not leave a comment.Tish L.
When we put the address in Google maps it did not take us to the correct address. In fact, it was an address on the opposite side of town and very inconvenient to have to go back to the actual address. This added almost an hour on to our time. Not convenient at all considering we only had the truck rented for 6 hours. I tried fixing it in Google maps telling it that it was incorrect but as of this report it is still not corrected. The people at the rental place were very nice and understanding, stating that this happens frequently. They've tried to fix it too. Maybe UHaul should help them get it corrected. I am sure that many people would have been much more angry about it than I was.JACOB B.
Customer did not leave a comment.Trevor D.
Customer did not leave a comment.Amy J.
Customer did not leave a comment.CARLTON D.
My only complaint is that it's about 45 miles from my home.Nate U.
Great staff to work with.MIRSAD H.
nice to deal with &helpfulGordy A.
GPS took me to the wrong location - I can try to mark it as an error on Google Maps. Otherwise very helpful - thank you!KATIE H.
Customer did not leave a comment.kamal T.