Customer Reviews for Benzie Lock In Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Benzie Lock In Storage

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Andrew E. on

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doug P. on

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Tracy A. on

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James C. on

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cynthia M. on

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Jonathan B. on

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I would have liked to have rented a van. Not available at this location. SHould be available at all locations.

David B. on

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Margaret S. on

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Doug G. on

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Michael R. on

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doug M. on

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I droped the unit after hours so cannot comment

greg K. on

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Somehow the pick up time got screwed up and I had to go home and come back. Their tool selection to change equipment was inefficient for my legitimate mistake. The person who helped me did try all that they had and she did smile. But way to much work for me

John S. on

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jerry T. on

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great service, she was very helpful, would rent from this location again.

DOUG G. on

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BOBBY T. on

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Not a thing,everything was great

Kyle L. on

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Without the excellent service from the woman at this location, and based off of the service at the pick up location, I would have never used the company again.

LAURIE L. on

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The gentleman was courteous and very helpful.

Micah B. on

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Kyle L. on

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Brad T. on

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tom G. on

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Great all the way around.

Paul S. on

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Julian D. on

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jose P. on

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I did feel the value of lubricating the locking screw on the trailer to make it work better. I was glad I did as it worked better.

DENNIS A. on

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Again, you IT system screwed up my reservation and changed my drop off to something other than what was agreed to on my reservation. In the end the local and regional customer service personnel fixed the problem and I was able to drop off at the original reservation designated location.

Timothy K. on

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This was a smaller location and I was the only customer at the time, so it went smoothly. I marked the equipment maintenance as no because the knob used to tighten down on the hitch ball was stuck so tight we needed a wrench to get it to move. The U-haul rep did his best by getting spray lubricant and liberally dousing the screw threads which did eventually help.

Brent S. on

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If someone bothers to personally drop off the key, maybe a simple dialogue or quick couple questions... Friendly customer service is always appreciated and fairly simple.

Mark W. on

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Sarah L. on

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Jack S. on

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