I requested 24 blankets…getting ready to drive off we realized they weren’t in the truck. Guy only had 10 then told us we had to bring them back to him when we were done. I advised him this was a one rental. I got on the interstate with the truck and the steering was terrible and front left tire bouncing terribly bad. Had to hold steering 1/4 to the right to keep on road straight. Immediately pulled over and called and he would not answer phone. Contacted Uhaul and was bounced to different departments for 40 and the last dept hung up on me…I had no choice at that point but to drive the truck.
Malinda T
Customer Reviews for BF Furniture & Trash Pickup
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. The service was excellent.
CECILA BThe contract to close the rental took days! Customer service couldn’t help and the Hailey was not responding
Ashlee ABetter signage
Melisa EEasy rental very professional
Joann BDid not have proper documentation and not responsible enough to make sure previous drivers documented mileage which messed me up in the end. Would not recommend anyone here.
Toni BIt’s perfect, no need for improvements. Great job!!
Darrell MThere was no one on site when I picked up. The AC didn't work and I had an extra unauthorized charge on my account.
Christopher M