Customer did not leave a comment.Angela G.
Customer Reviews for Bicycle World
(U-Haul Neighborhood Dealer)
Belleville, IL 62226
(Just South of N Belt W)
Services at this Location:
- Mon-Fri: 10 am - 5 pm
- Sat: 9 am - 4 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DR B.
Customer did not leave a comment.Xavier L.
Staff was very rude in person and over the phone at this location. They knew they were in the wrong because they kept cutting me off when trying to explain all wanted was an understanding of my bill. The young lady, by the name of Hallie did not fully explain to me of there being a gold on my card as well as there being a mileage count. And she preceded to raise her voice and become even ruder. I do not recommend this place as a uhaul pick up stationSHARITA B.
T he location was great very helpful my only issue was I was supposed to have been issued a 50$ credit for future use with uhaul as another location had over charged and uhaul offered a 50$ credit towards next rental which was this rental but they did not put it in system so didn't get the credit as I was told I wouldKimberly P.
Customer did not leave a comment.ROBERT K.
The customer service rep was very helpful.GREGORY C.
Customer did not leave a comment.DALE S.
Customer did not leave a comment.CHARLES A.
Customer did not leave a comment.KEVIN M.
Customer did not leave a comment.LORRANE B.
Customer did not leave a comment.YOLANDA G.
Great peopleJoe B.
Customer did not leave a comment.KIRK C.
Super Awesome! customer service Very helpfulCLIFTON S.
Owner s are always very friendly make the rental effortless. Equipment is always well maintained.LESLIE B.
Not related to the location, but the online check-in process was pretty bad. Took far too long, photos that were perfectly clear from the preview were rejected as not satisfactory, when there was a pause/glitch and I ended up "backing up" an extra place, it lost everything I had entered (DL license, etc.) and I had to start over. It was pretty miserable. I understand what you're trying to do with the GPS informed system, but it would be too easy to evade if someone wanted to, so you really need to be able to do all that stuff at home and not sitting in a dark parking lot at 8pm.Michael S.
My first uhaul experience was amazing! Didn't move far but being able to move everything in one move was amazing!Kristine M.
Customer did not leave a comment.SHARON G.
Customer did not leave a comment.Lakeisha J.
Customer did not leave a comment.markisha V.
The gentleman at this location was very nice and helpful. The only problem we had were seeing roaches.Matthew C.
Customer did not leave a comment.CHARLES F.
Customer did not leave a comment.LONNIE M.
Customer did not leave a comment.Matthew A.
Customer did not leave a comment.CASSI R.
Customer did not leave a comment.TAMMY F.
Nothing! The process was nice and easy.Temesha M.
I had an issue with the U-Haul App when returning the truck. It would not accept the picture of the odometer and gas gauge. I had to use the website to finish the return.Amy S.
GREAT PEOPLE TO DEAL WITHmark M.
Nice helpful staff.BRIAN S.
Very economical.ROSLYN H.
Customer did not leave a comment.Elizabeth R.
Customer did not leave a comment.Peter F.
Lock trucks after done prepping. Look as if a homeless person was camped out in cab overnight. There was a partial smoke joint and looked like a bottle of urine on dash. Everything else seemed to be ok .Darren G.
By far, my favored location for renting. Always in and out.IAN H.
Staff were pleasant and attentive. The process was quick and easy.PRINCESS M.
Customer did not leave a comment.ALEXANDRIA B.
Customer did not leave a comment.THOMAS Q.
Very friendly and easy to do business withANGELA H.
At this time I have no comment as to improve your serviceROBERT O.
Customer did not leave a comment.Janice B.
I have used this rental location many times over the years and I am always pleased with them.ROSS K.
Customer did not leave a comment.JA NERRA N.
They are always accommodatingCYNTHIA L.
Find a way to remotely monitor the condition of your vehicles before the customer receives them. Also periodically visit your franchisees as customers without their knowledge.Don W.
Reserved an appliance but never received it, yet we were still charged for it.Paul S.
Customer did not leave a comment.Steven P.
Services was excellentANGELA J.
Customer did not leave a comment.Serena H.
Customer did not leave a comment.Phillip S.
Lady became frustrated when changes were needed. Otherwise, the experience was ok.Montigo H.
easy in and out if I need another trailer I will rent from themGARY A.
Get rid of the 24/7 pick up it sucksArchie B.
Customer did not leave a comment.HICKEY T.
The entire staff at Midwest clearance center is very efficient and meet the needs of the customer.my experience was great i recommend them to anyone who needs furniture or there u haul servicesKeenan R.
Customer did not leave a comment.Benjamin B.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.RANDALL P.
Customer did not leave a comment.Eugene M.
The trailer was a little dirty on the inside and had to be swept out. But all things considered I'm VERY pleased with the folks at Bicycle World.Thomas G.
Customer did not leave a comment.James M.
Customer did not leave a comment.BLAKE C.
Customer did not leave a comment.JAMES M.
Super friendly and helpful!!!!AMANDA K.
All went very good quick and easyJOHN S.
Bicycle World is the best- anytime we rent a Uhaul we rent from Bicycle World- hands down the best customer serviceDavid V.
Great service will be going back for my out of town move.MONICA J.
The owners were very nice and the pick up was very easy. I will definitely return if I move again.NICOLE R.
Customer did not leave a comment.Mostafa M.
Customer did not leave a comment.Amanda K.
Customer did not leave a comment.BARBARA T.
Customer did not leave a comment.JAMES H.
this was the best rental experience i have ever had. don't change a thing!STEVEN A.
Customer did not leave a comment.THOMAS C.
I would not change a thing. Bicycle World is my first and only consideration FOR all my U-Haul needs. They are simply THE BEST!EDWIN W.
Customer did not leave a comment.BRITTANY M.
It was a little jerky but over all ðŸ‘PAULA R.
I was very pleased with the service.DOUGLAS B.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.LaKetra B.
Customer did not leave a comment.ARIEL M.
Customer did not leave a comment.Amy F.
Customer did not leave a comment.DIANE J.
Customer did not leave a comment.Bruce S.
Make sure customers wipe down driver & passenger area before returning.BELINDA H.
Customer did not leave a comment.Shannon P.
Super easy folks to deal with. Very pleasant and they have a great selection of trailers and trucks.Kyle N.
Customer did not leave a comment.Stephanie S.
Great friendly serviceMARK C.
The staff was outstanding. Everything was greaterica T.
Make sure if you tell a customer that he will get a new truck, you give them a new truck with a full tank of gas.Patrick Z.
Customer did not leave a comment.Etta R.
Customer did not leave a comment.Kristie H.
Customer did not leave a comment.ANNA D.
They gave me 3 different quotes. Then charged me more than each quotes. Changing policies as they went on.Dajene B.
Not very friendly and I was over charged for mileage.Melinda P.
Customer did not leave a comment.Ivan C.
Hugh was great and made the rental easy. Would definitely recommend this location!Raymond N.