Customer did not leave a comment.Bailey H.
Customer Reviews for Big Ds And Son Towing
(U-Haul Neighborhood Dealer)
Mohave Valley, AZ 86440
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/21/2022: Closed
- 5/23/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You need a phone that can take clear pictures for the self service option! I had to borrow someone's phone.Trevor B.
Customer did not leave a comment.Ronald R.
This drop off location was located off the beaten track, down what looked like a deserted dirt road. I followed my GPS to the location, which was an old junkyard. The location was closed when we got there but the truck was easily dropped off out front using the app and the key lock box. It appears staff live on property, and when they saw us he came out to help. The staff member was very helpful and cheerful, so no problem whatsoever with him. The location just appears a little sketchy and you expect to hear â€œdueling banjosâ€ in the background.cheryl M.
Customer did not leave a comment.Shawn S.
Customer did not leave a comment.Randy C.
I was charged for a after hours drop off when they were actually open , I dropped off 2 days earlier than the contract statedDAVID J.
Next time if there is one, 24' means 24', not a surprise 20'. Dropping off a vehicle should not be a hassle, you should be able to return a truck at Any location and not made to feel like your stupid for taking it to the wrong location when there wasn't a location given in the first place..MARK K.
Customer did not leave a comment.TIFFANY T.
The Uhaul representative was great. She communicated with me well and helpful. My problem is with the truck. It had no air conditioning, one front light was out, shifted hard like transmission was slipping. It did my job but wasn't easy in a 120 degree weather.Vicki M.
Customer did not leave a comment.DON G.
Easy pick up and good service. Truck drove well.Valerie L.
Customer did not leave a comment.Abraham A.
The guys were quick and efficient, what you want when dropping off a rental.Kirk L.
Nothing, great truck, easy pick up & drop off. Would definitely use again & or recommend to friends & family. Thanks Gid Bless & stay safedave P.
Having them come and get my trailer after the accident was extremely efficient for me. Noting that my hitch area was damaged and I could not tow the trailer. I am extremely appreciative to them. Replacing my ball hitch, making sure I was taken care of.Lisa W.
Customer did not leave a comment.Gary F.
Ray customer service everMICHELE DENYSE H.
The straps on the car dolly were installed incorrectly by the UHaul worker and I was told that the truck had cruise control and working windshield washers but it had neither. It had many scratches and dents and a passenger mirror that wouldn't stay in position. Finally, my original request to have an early morning pickup in Bullhead City was changed by UHaul 2 days prior so that I had to drive 30 minutes to different town for a pickup 3 hrs later when the temperatures had already exceeded 100 degrees. Not a good experience.Joel H.
Very Good Customer service. I recommend it. First time here. Thank you!Al S.
Customer did not leave a comment.frances J.
Other U-Haul locations have been good, but not this one at 2937 Rio de Oro Dr. Mohave Valley, Arizona I was overcharged by $75. Receipt showed a charge of 156.61 but my card was charged 231.61. I don't know why i was charged more than the receipt showed. I tried calling the place, but it kept ringing once or twice then going to voicemail. I am going to try calling again tomorrow. The lady was nice, but unprofessional. My only complaint was being charged more than the receipt and the price stated. I am still waiting for the reimbursement of the mileage difference, but i assume that takes a day or few.Lacee G.
The people were very nice, went over everything with us. They made nice conversation. Pleasant experience.karen M.