Customer Reviews for Big Ds And Son Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Ds And Son Towing

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Joel H.
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The straps on the car dolly were installed incorrectly by the UHaul worker and I was told that the truck had cruise control and working windshield washers but it had neither. It had many scratches and dents and a passenger mirror that wouldn't stay in position. Finally, my original request to have an early morning pickup in Bullhead City was changed by UHaul 2 days prior so that I had to drive 30 minutes to different town for a pickup 3 hrs later when the temperatures had already exceeded 100 degrees. Not a good experience.

Al S.
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Very Good Customer service. I recommend it. First time here. Thank you!

frances J.
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Customer did not leave a comment.

Lacee G.
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Other U-Haul locations have been good, but not this one at 2937 Rio de Oro Dr. Mohave Valley, Arizona I was overcharged by $75. Receipt showed a charge of 156.61 but my card was charged 231.61. I don't know why i was charged more than the receipt showed. I tried calling the place, but it kept ringing once or twice then going to voicemail. I am going to try calling again tomorrow. The lady was nice, but unprofessional. My only complaint was being charged more than the receipt and the price stated. I am still waiting for the reimbursement of the mileage difference, but i assume that takes a day or few.

karen M.
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The people were very nice, went over everything with us. They made nice conversation. Pleasant experience.

No reviews have been submitted for this location.

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